:root{--ink:#152b35;--nav:#102c35;--muted:#647780;--accent:#14765d;--line:#dce4e6;--canvas:#f4f7f8}*{box-sizing:border-box}body{background:var(--canvas);color:var(--ink);margin:0;font:16px/1.5 Arial,Helvetica,sans-serif}a{color:inherit;text-decoration:none}button,input,select{font:inherit}button,a,input,select{outline-offset:4px}button{cursor:pointer;border:0}button:disabled{opacity:.5;cursor:not-allowed}h1,h2,p{margin-top:0}h1{letter-spacing:-1.3px;font-size:36px;font-weight:650;line-height:1.15}h2{letter-spacing:-.4px;font-size:22px;line-height:1.3}p{color:var(--muted)}label{flex-direction:column;gap:7px;margin-bottom:19px;font-size:14px;font-weight:600;display:flex}input,select{width:100%;min-height:46px;color:var(--ink);background:#fff;border:1px solid #b8c8ce;border-radius:7px;padding:10px 13px}input:focus,select:focus{outline:2px solid #14765d}.primary,.secondary{white-space:nowrap;border-radius:7px;padding:12px 20px;font-weight:600}.primary{background:var(--accent);color:#fff}.secondary{color:var(--ink);background:#fff;border:1px solid #b8c8ce}.quiet{color:var(--muted);background:0 0;padding:7px}.text-link{color:var(--accent);background:0 0;font-size:14px;font-weight:600}.muted{color:var(--muted)}.small{font-size:14px}.eyebrow{letter-spacing:1.8px;color:var(--accent);margin-bottom:16px;font-size:12px;font-weight:700}.brand{letter-spacing:-1.2px;align-items:center;gap:0;font-size:28px;font-weight:750;display:flex}.brand-light{opacity:.65;font-weight:400}.brand-symbol{color:#123b3b;background:#42d5a7;border-radius:8px;place-items:center;width:36px;height:36px;margin-right:12px;font-size:25px;display:grid}.welcome{max-width:830px;margin:70px auto;padding:30px}.welcome .brand{margin-bottom:65px}.welcome h1{font-size:54px}.intro{max-width:600px;font-size:18px}.setup-list{border-top:1px solid var(--line);margin:38px 0 28px}.setup-list>div{border-bottom:1px solid var(--line);align-items:center;gap:20px;padding:22px 0;display:flex}.setup-list h2{margin:0 0 4px;font-size:18px}.setup-list p{margin:0;font-size:14px}.setup-list section{flex:1}.step-number{color:var(--muted);font-size:14px}.tag{white-space:nowrap;background:#e4e9ed;border-radius:5px;padding:4px 9px;font-size:12px}.tag.green{color:#12684e;background:#d7f3e8}.login-layout{grid-template-columns:1fr 1fr;min-height:100vh;display:grid}.login-story{background:var(--nav);color:#fff;flex-direction:column;justify-content:space-between;min-height:700px;padding:50px 60px;display:flex}.login-story h1{font-size:52px}.login-story p{color:#afc6cd;font-size:18px}.login-story .eyebrow{color:#61dcb6}.login-story>.muted{color:#afc6cd;font-size:14px}.login-form{align-self:center;width:100%;max-width:440px;margin:auto;padding:40px}.login-form h2{font-size:30px}.login-form>p{margin-bottom:30px}.login-form .primary{width:100%;margin-top:8px}.notice{background:#e6eef3;border-radius:6px;padding:13px;font-size:14px}.error{color:#a4312b;background:#fff0ef;border-radius:6px;padding:13px}.success{color:#146049;background:#e1f4eb;border-radius:6px;padding:12px}.app-shell{grid-template-columns:245px 1fr;min-height:100vh;display:grid}.app-shell aside{background:var(--nav);color:#d0dfe2;flex-direction:column;padding:30px 22px;display:flex}.app-shell .brand{color:#fff}.workspace-name{letter-spacing:1px;margin:42px 12px 28px;font-size:12px;font-weight:600}.workspace-name span{letter-spacing:0;color:#9bb6bf;margin-top:6px;font-size:14px;font-weight:400;display:block}nav{gap:6px;display:grid}nav a{border-radius:7px;padding:13px 12px;font-size:14px}nav .selected{color:#fff;background:#224650;border-left:3px solid #42d5a7}.sidebar-bottom{color:#a7bec5;margin-top:auto;padding:60px 10px 0;font-size:12px}.sidebar-bottom p{color:#a7bec5;margin:9px 0 0}.live-dot{background:#e4b45b;border-radius:50%;width:7px;height:7px;margin-right:7px;display:inline-block}.main-column{min-width:0}header{border-bottom:1px solid var(--line);background:#fff;justify-content:space-between;align-items:center;gap:20px;min-height:78px;padding:18px 38px;font-size:14px;display:flex}.divider{color:#a3b3bb;padding:0 13px}.user-menu{align-items:center;gap:18px;display:flex}.workspace{max-width:1600px;padding:42px 38px}.page-heading{justify-content:space-between;align-items:center;gap:22px;margin-bottom:20px;display:flex}.page-heading h1{font-size:32px}.page-heading p{margin-bottom:0}.toolbar{align-items:center;gap:12px;margin-bottom:8px;padding:20px 0;display:flex}.search-label{width:100%;max-width:390px;margin:0}.toolbar>.muted{margin-left:auto;font-size:14px}.table-wrap{border:1px solid var(--line);background:#fff;border-radius:10px;overflow:auto}table{border-collapse:collapse;text-align:left;width:100%;font-size:14px}th{color:var(--muted);letter-spacing:.4px;background:#f9fbfb;padding:16px 20px;font-size:12px;font-weight:600}td{border-top:1px solid var(--line);vertical-align:top;padding:22px 20px}td strong{font-size:16px;font-weight:600}.subline{color:var(--muted);margin-top:5px;font-size:14px;display:block}.vehicle-line{align-items:center;gap:10px;margin:0 0 9px;display:flex}.registration{color:#13242c;white-space:nowrap;background:#f3d55b;border:1px solid #b89f39;border-radius:4px;padding:3px 7px;font-family:monospace;font-size:14px;font-weight:700}.empty{text-align:center;border:1px solid var(--line);background:#fff;border-radius:10px;padding:75px 25px}.table-wrap .empty{border:0}.empty h2{margin-bottom:8px}.empty-mark{border:1px solid var(--line);width:55px;height:55px;color:var(--accent);border-radius:50%;place-items:center;margin:0 auto 20px;font-size:30px;display:grid}.modal-backdrop{z-index:100;background:#102b3577;justify-content:flex-end;display:flex;position:fixed;inset:0}.drawer{background:#fff;width:min(480px,100%);height:100%;padding:30px;overflow:auto;box-shadow:-10px 0 45px #102b3522}.drawer-title{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.drawer-title h2{margin:0}.drawer form .primary{width:100%;margin:10px 0}.registration-input{text-transform:uppercase}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.mobile-break{display:none}@media (max-width:1000px){.app-shell{grid-template-columns:205px 1fr}.workspace{padding:28px 22px}header{padding:18px 22px}.page-heading{align-items:flex-start}.page-heading h1{font-size:28px}.toolbar{flex-wrap:wrap}.toolbar>.muted{margin-left:0}.login-story{padding:35px}.login-story h1{font-size:40px}}@media (max-width:700px){.app-shell{display:block}.app-shell aside{padding:18px}.workspace-name,.sidebar-bottom{display:none}.app-shell .brand{font-size:23px}nav{margin-top:18px;display:flex}nav a{font-size:14px}header{min-height:60px;padding:13px 18px;font-size:12px}header>span{display:none}.user-menu{justify-content:space-between;width:100%}.workspace{padding:26px 18px}.page-heading{display:block}.page-heading .primary{margin-top:18px}.page-heading h1{font-size:28px}.toolbar>.muted{width:100%}.search-label{flex:1}.login-layout{display:block}.login-story{min-height:0;padding:25px}.login-story>div:nth-child(2),.login-story>.muted{display:none}.login-form{padding:45px 25px}.welcome{margin:20px auto;padding:25px}.welcome .brand{margin-bottom:40px}.welcome h1{font-size:40px}.setup-list>div{gap:12px}.setup-list .tag{font-size:12px}.vehicle-line{display:block}.vehicle-line>span{margin-bottom:4px;display:block}.registration{width:fit-content}.mobile-break{display:block}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}.native-dialog{max-width:100vw;max-height:100dvh;color:var(--ink);overscroll-behavior:contain;border:0;margin:0;position:relative;inset:auto}.registration-lookup{margin:-4px 0 22px}.registration-lookup p{margin:9px 0}.lookup-result{background:#e6f5ee;border:1px solid #b7d9c9;border-radius:7px;margin-bottom:20px;padding:15px}.lookup-result p{margin:8px 0}.lookup-credit{color:var(--muted);font-size:12px}.lookup-credit a{text-decoration:underline}.model-help{margin-top:-10px}.vehicle-details-grid{grid-template-columns:1fr 1fr;gap:0 15px;display:grid}@media (max-width:400px){.vehicle-details-grid{grid-template-columns:1fr}}fieldset{border:0;min-width:0;margin:0;padding:0}textarea{font:inherit;resize:vertical;width:100%;min-height:85px;color:var(--ink);border:1px solid #b8c8ce;border-radius:7px;padding:10px 13px}textarea:focus{outline:2px solid var(--accent)}.form-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.inline-actions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.stack-actions{flex-direction:column;align-items:stretch;gap:12px;display:flex}.stack-actions .text-link{text-align:left;padding:0}.stack-actions p{margin-bottom:0}.danger-link{color:#a4312b;text-align:left;background:0 0;padding:10px 0}.compact{margin:0}.check-label{flex-direction:row;align-items:center;gap:9px;margin:0;font-weight:400}.check-label input{width:18px;height:18px;min-height:18px;accent-color:var(--accent);flex-shrink:0;padding:0}form>.check-label,fieldset>.check-label{margin:18px 0}.preserve-space{white-space:pre-wrap;overflow-wrap:anywhere}.surface{border:1px solid var(--line);background:#fff;border-radius:10px;margin-bottom:22px;padding:24px}.surface h2{font-size:20px}.section-heading{justify-content:space-between;align-items:start;gap:18px;margin-bottom:18px;display:flex}.section-heading h2{margin-bottom:5px}.section-heading p{margin-bottom:0}.section-heading>.primary{flex-shrink:0}.location-select{max-width:340px}.bay-grid{grid-template-columns:repeat(auto-fit,minmax(215px,1fr));gap:14px;display:grid}.bay-card{border:1px solid var(--line);border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:20px;display:flex}.bay-card .eyebrow{letter-spacing:1px;font-size:10px}.bay-card h3{margin:8px 0 15px;font-size:20px}.bay-card.inactive{background:#f6f7f7}.hours-row{border-top:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:12px;padding:12px 0;font-size:14px;display:flex}.hours-row>.check-label{width:140px;font-weight:600}.hours-row input[type=time]{width:140px}.hours-row:last-of-type{margin-bottom:20px}.diary-controls{flex-wrap:wrap;align-items:center;gap:10px;margin:28px 0 18px;display:flex}.diary-controls .secondary{padding:10px 15px}.segmented{background:#fff;border:1px solid #b8c8ce;border-radius:7px;display:flex;overflow:hidden}.segmented button{color:var(--muted);background:#fff;padding:11px 17px}.segmented button[aria-pressed=true]{color:#12593f;background:#e0f2ea;font-weight:600}.diary-summary{color:var(--muted);justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;font-size:14px;display:flex}.diary-days{gap:20px;display:grid}.diary-day{border:1px solid var(--line);background:#fff;border-radius:10px;overflow:hidden}.day-heading{background:#f9fbfb;justify-content:space-between;align-items:center;gap:12px;padding:18px 22px;display:flex}.day-heading h2{margin:0;font-size:18px}.day-empty{color:var(--muted);justify-content:space-between;align-items:center;padding:28px 22px;font-size:14px;display:flex}.appointment{text-align:left;width:100%;color:var(--ink);border-top:1px solid var(--line);background:#fff;grid-template-columns:82px minmax(180px,1fr) minmax(115px,.6fr) auto;align-items:center;gap:22px;padding:22px;transition:background .15s;display:grid}.appointment:hover{background:#f3faf7}.appointment.cancelled{opacity:.65;background:#f6f7f8}.appointment small{color:var(--muted);margin-top:6px;font-size:12px;display:block}.appointment-time{font-variant-numeric:tabular-nums;font-size:20px;font-weight:600}.appointment-time small{font-weight:400}.appointment-work>strong{margin-bottom:10px;font-size:16px;display:block}.appointment-work>span{font-size:14px}.appointment-work .registration{margin-right:6px}.appointment-bay{font-size:14px}.status-badge{white-space:nowrap;color:#405e6c;background:#e7edf0;border-radius:20px;width:fit-content;padding:5px 11px;font-size:12px;font-weight:600;display:inline-block}.status-BOOKED{color:#365b9d;background:#e8efff}.status-CHECKED_IN,.status-READY_TO_START{color:#246477;background:#e7f2f6}.status-IN_PROGRESS{color:#196549;background:#dbf2e8}.status-AWAITING_PARTS,.status-QC{color:#865d0e;background:#fff0ce}.status-READY_FOR_COLLECTION{color:#185d35;background:#cef1dc}.status-COMPLETED{color:#146049;background:#e1f4eb}.status-CANCELLED{color:#8c453d;background:#f8e8e6}.warning-text{color:#a4312b!important}.vehicle-picker{border:1px solid var(--line);border-radius:7px;max-height:210px;margin:-6px 0 20px;overflow:auto}.vehicle-picker>p{margin:0;padding:15px}.vehicle-choice{text-align:left;border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:14px;width:100%;padding:13px;font-size:14px;display:flex}.vehicle-choice.chosen,.vehicle-choice:hover{background:#e6f5ee}.vehicle-choice small{color:var(--muted);margin-top:4px;display:block}.selected-vehicle{background:#f3f7f7;border-radius:7px;padding:12px;font-size:14px}.selected-vehicle .registration{margin-right:8px}.drawer h3{font-size:20px}.scope-preview{border-left:3px solid var(--accent);background:#f1f6f5;margin-bottom:22px;padding:16px}.stat-grid{grid-template-columns:repeat(5,1fr);gap:12px;margin:28px 0 8px;display:grid}.stat-card{border:1px solid var(--line);text-align:left;color:var(--ink);background:#fff;border-radius:8px;padding:18px}.stat-card strong{margin-bottom:4px;font-size:29px;font-weight:600;display:block}.stat-card span{color:var(--muted);font-size:12px}.stat-card.chosen{background:#e4f4ec;border-color:#8ab9a5}.job-grid{grid-template-columns:repeat(auto-fill,minmax(310px,1fr));gap:18px;display:grid}.job-card{border:1px solid var(--line);background:#fff;border-radius:10px;flex-direction:column;padding:23px;display:flex}.job-card:hover{border-color:#6cae95;box-shadow:0 4px 16px #16382b0b}.card-top{justify-content:space-between;align-items:center;gap:12px;margin-bottom:24px;display:flex}.job-reference{letter-spacing:.5px;color:var(--muted);font-size:12px;font-weight:600}.job-card h2{font-size:18px;line-height:1.7}.job-work{color:var(--ink);white-space:pre-wrap;-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.card-footer{border-top:1px solid var(--line);color:var(--muted);justify-content:space-between;gap:12px;margin-top:auto;padding-top:16px;font-size:12px;display:flex}.back-link{margin-bottom:28px;display:inline-block}.registration.large{vertical-align:middle;margin-right:10px;font-size:24px}.job-stage{color:var(--muted);flex-wrap:wrap;align-items:center;gap:22px;padding:18px 0 26px;font-size:14px;display:flex}.job-layout{grid-template-columns:minmax(0,1.5fr) minmax(270px,1fr);gap:22px;display:grid}.work-description{color:var(--ink);font-size:18px}.authorisation-summary{background:#f0f8f4;border-left:3px solid #91c6ac;border-radius:0 5px 5px 0;padding:16px}.authorisation-summary p:last-child{margin-bottom:0}.work-lines{margin:0;padding:0;list-style:none}.work-lines li{border-top:1px solid var(--line);justify-content:space-between;gap:16px;padding:16px 0;font-size:14px;display:flex}.work-lines strong{white-space:nowrap}.work-lines small{color:var(--muted);margin-top:6px;font-size:12px;display:block}.timeline{border-left:2px solid #d9e6e0;margin:0;padding:0 0 0 18px;list-style:none}.timeline li{padding:0 0 25px;position:relative}.timeline li:last-child{padding-bottom:0}.timeline li:before{content:"";background:#74a991;border:2px solid #fff;border-radius:50%;width:10px;height:10px;position:absolute;top:6px;left:-24px}.timeline-kind{text-transform:uppercase;letter-spacing:.7px;color:var(--accent);font-size:11px;font-weight:700}.timeline p{color:var(--ink);margin:5px 0 8px;font-size:14px}.timeline small{color:var(--muted);font-size:12px;display:block}a.primary,a.secondary{text-align:center}nav{overflow-x:auto}@media (max-width:1150px){.appointment{grid-template-columns:68px 1fr 140px;gap:15px}.appointment>.status-badge{grid-column:2/4}.job-layout{grid-template-columns:1fr}.stat-grid{grid-template-columns:repeat(3,1fr)}}@media (max-width:700px){nav a{white-space:nowrap;flex-shrink:0}.diary-controls{gap:8px}.diary-summary{display:block}.diary-summary .check-label{margin-top:12px}.appointment{grid-template-columns:64px 1fr}.appointment-bay,.appointment>.status-badge{grid-column:2}.surface{padding:20px}.stat-grid{grid-template-columns:repeat(2,1fr)}.section-heading{flex-wrap:wrap}.hours-row>.check-label{width:100%}.hours-row input[type=time]{width:115px}.form-grid,.job-grid{grid-template-columns:1fr}.job-detail h1{font-size:25px}.job-stage{gap:12px}.job-layout{gap:0}}@media print{@page{margin:15mm}.app-shell{display:block}.app-shell aside,.app-shell header,.no-print,.native-dialog,.modal-backdrop{display:none!important}body{background:#fff;font-size:11pt}.workspace{max-width:none;padding:0}.job-layout{display:block}.surface{break-inside:avoid;border:1px solid #ccc;margin:12px 0;padding:15px}.job-detail h1{font-size:24pt}.page-heading{margin:0}.job-stage{padding:15px 0}.status-badge,.registration{-webkit-print-color-adjust:exact;print-color-adjust:exact}.timeline{border-left:0}.timeline li:before{display:none}.timeline li{break-inside:avoid}}.business-form{max-width:850px}.sales-dates{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.price-line{grid-template-columns:minmax(220px,2fr) 130px 100px 130px 75px;align-items:center;gap:12px;display:grid}.sales-notes{margin-top:25px}.invoice-sheet{max-width:1100px;margin:auto}.invoice-heading{border-bottom:2px solid var(--ink);justify-content:space-between;gap:35px;padding-bottom:20px;display:flex}.invoice-heading>div{max-width:55%}.invoice-customer{margin:24px 0}.invoice-totals{max-width:360px;margin:24px 0 24px auto}.invoice-totals p,.invoice-totals h2{justify-content:space-between;gap:20px;display:flex}.invoice-totals h2{border-top:1px solid var(--line);padding-top:16px}.invoice-sheet p{overflow-wrap:anywhere}.invoice-sheet td:first-child{overflow-wrap:anywhere;max-width:400px}@media (max-width:1100px){.price-line{grid-template-columns:2fr 1fr 1fr}.price-line label:first-child{grid-column:1/4}.toolbar{flex-wrap:wrap}}@media (max-width:700px){.sales-dates{grid-template-columns:1fr}.invoice-heading{display:block}.invoice-heading>div{max-width:none}.price-line{grid-template-columns:1fr 1fr}.price-line label:first-child{grid-column:1/3}}@media print{.invoice-sheet{break-inside:auto;border:0;max-width:none}.invoice-sheet table{font-size:10pt}.invoice-sheet td,.invoice-sheet th{padding:10px 8px}.invoice-sheet tr,.invoice-totals{break-inside:avoid}.invoice-sheet .table-wrap{overflow:visible}.invoice-sheet thead{display:table-header-group}}.line-editor{border:1px solid var(--line);border-radius:8px;margin:16px 0;padding:18px}.line-editor .price-line label{margin-bottom:12px}.line-editor>label{margin-bottom:0}.business-heading h2{margin-bottom:4px}.business-heading p{margin-bottom:8px}.document-parties{grid-template-columns:1fr 1fr;gap:30px;margin:24px 0;display:grid}.document-parties h3{letter-spacing:1px;color:var(--accent);text-transform:uppercase;margin:0 0 12px;font-size:12px}.document-parties p{margin:8px 0}.document-folders{flex-wrap:wrap;gap:8px;margin:24px 0 8px;display:flex}.folder{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:8px;align-items:center;gap:14px;padding:13px 18px;font-weight:600;display:flex}.folder span{background:#edf2f2;border-radius:10px;padding:2px 7px;font-size:12px}.folder.active{color:#14593e;background:#e1f3e9;border-color:#78ae93}.pdf-preview{border:1px solid var(--line);border-radius:5px;width:100%;height:800px}.dashboard-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:20px 0;display:grid}.dashboard-stats strong{margin:8px 0;font-size:28px}.stat-card small{color:var(--muted);font-size:12px;display:block}.dashboard-charts{grid-template-columns:1fr 1fr;gap:20px;display:grid}.trend svg{width:100%;height:auto}.chart-legend{color:var(--muted);flex-wrap:wrap;gap:18px;margin-bottom:15px;font-size:12px;display:flex}.chart-legend i{border-radius:50%;width:9px;height:9px;margin-right:7px;display:inline-block}summary{cursor:pointer;color:var(--accent);margin:12px 0;font-size:13px}.live-bay{border:1px solid var(--line);border-top:4px solid #82b69d;border-radius:8px;padding:18px}.live-bay.occupied{border-top-color:#c19a48}.live-bay h3{margin:8px 0 15px}.live-bay p{margin:14px 0 0;font-size:14px}.live-bay small{display:block}.live-bay .eyebrow{margin:0;font-size:10px}@media (max-width:1150px){.dashboard-stats{grid-template-columns:1fr 1fr}.dashboard-charts{grid-template-columns:1fr}}@media (max-width:700px){.document-parties{grid-template-columns:1fr}.pdf-preview{height:600px}.folder{padding:10px 12px}.dashboard-stats strong{font-size:23px}}.toolbar{flex-wrap:wrap}.toolbar>button,.toolbar>a{flex-shrink:0}.pdf-pages{background:#dce3e7;border-radius:6px;gap:18px;max-height:850px;padding:16px;display:grid;overflow:auto}.pdf-pages canvas{background:#fff;width:100%;height:auto;display:block;box-shadow:0 2px 9px #16262e33}.finance-total{border-bottom:1px solid var(--line);justify-content:space-between;gap:20px;max-width:650px;padding-bottom:10px;display:flex}.finance-total span{text-transform:capitalize}.intake-toggle{white-space:normal;width:100%;margin:0 0 20px}.booking-intake{background:#f7fbf9;border:1px solid #9cbfaf;border-radius:9px;margin-bottom:22px;padding:18px}.intake-heading{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.drawer .intake-heading h3{margin:0 0 12px;font-size:18px}.intake-heading .quiet{flex-shrink:0;font-size:13px}.intake-modes{margin-bottom:20px}.intake-modes button{flex:1;padding:10px;font-size:14px}.intake-warning{background:#fff6dd;border:1px solid #e6d396;border-radius:7px;margin:16px 0;padding:12px}.intake-warning .check-label{margin-top:14px;font-size:13px}.booking-intake .primary,.booking-intake .secondary{white-space:normal}.booking-intake h4{border-top:1px solid var(--line);margin:22px 0 18px;padding-top:18px}.booking-intake .vehicle-picker{margin-top:0}.booking-intake .vehicle-choice{overflow-wrap:anywhere}.booking-intake .selected-vehicle p{margin:8px 0}.booking-intake .vehicle-details-grid{grid-template-columns:1fr 1fr}@media (max-width:480px){.booking-intake{padding:13px}.booking-intake .vehicle-details-grid{grid-template-columns:1fr}}.supplier-image{object-fit:contain;max-width:100%;max-height:900px;margin:1rem auto;display:block}.button-row{flex-wrap:wrap;gap:.75rem;margin-bottom:1rem;display:flex}.finding-card{border-top:1px solid var(--line);padding:24px 0}.finding-card h3{margin:0}.finding-photos{flex-wrap:wrap;gap:14px;margin:16px 0;display:flex}.finding-photos figure{max-width:240px;margin:0}.finding-photos img{object-fit:contain;background:#edf1f2;border-radius:6px;width:100%;height:160px}.finding-photos figcaption{overflow-wrap:anywhere;font-size:13px}.finding-upload{border:1px solid var(--line);border-radius:6px;margin:10px 0;padding:12px}.finding-upload img{max-width:100%;max-height:180px}.finding-upload>p{margin:7px 0 12px}.photo-source{border:1px solid var(--line);background:#f5f8f7;border-radius:8px;margin:10px 0 14px;padding:14px}.photo-source>strong{margin-bottom:10px;display:block}.photo-source>p{margin:10px 0 0}.photo-picker{cursor:pointer;flex-direction:row;justify-content:center;align-items:center;margin:0;display:inline-flex}.photo-picker input{opacity:0;pointer-events:none;width:1px;height:1px;min-height:1px;padding:0;position:absolute}.approval-link{border:1px solid var(--line);overflow-wrap:anywhere;border-radius:6px;margin-top:14px;padding:14px}.approval-page{max-width:850px;margin:auto}.approval-page .inline-actions{flex-wrap:wrap}.approval-page .primary,.approval-page .secondary{white-space:normal}.finding-card .inline-actions{flex-wrap:wrap}.finding-card .notice details{margin-top:10px}@media (max-width:600px){#repair-findings>.section-heading,.finding-card>.section-heading{display:block}.finding-photos figure{max-width:100%}.finding-photos img{height:200px}.approval-page{padding:24px 16px}.photo-source .inline-actions{grid-template-columns:1fr;display:grid}.photo-picker{white-space:normal;width:100%}}.checkout{max-width:1500px}.checkout [hidden]{display:none!important}.checkout-steps{grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:24px 0 10px;display:grid}.checkout-steps button{text-align:left;border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:8px;align-items:center;gap:10px;padding:14px 12px;font-size:14px;display:flex}.checkout-steps button span{width:26px;height:26px;color:var(--accent);background:#eaf1ee;border-radius:50%;flex-shrink:0;place-items:center;font-weight:700;display:grid}.checkout-steps button[aria-current=step]{border-color:var(--accent);background:#e2f3ec;font-weight:700}.checkout-position{color:var(--muted);align-items:center;gap:20px;margin:16px 0;font-size:14px;display:flex}.checkout-position .text-link{margin-left:auto}.checkout-title{margin:22px 0}.checkout-invoice-actions{justify-content:space-between;align-items:center;gap:16px;margin:16px 0;display:flex}.checkout-invoice-grid{grid-template-columns:minmax(0,1.4fr) minmax(300px,1fr);gap:20px;display:grid}.checkout-invoice-grid>.surface{min-width:0}.checkout-invoice-tools>summary{cursor:pointer;font-size:16px;line-height:1.5}.checkout-invoice-tools>.job-preparation{margin-top:18px}.checkout-money{margin:16px 0 24px}.checkout-money p{color:var(--ink);justify-content:space-between;gap:16px;margin:0;padding:9px 0;display:flex}.checkout-money .checkout-balance{border-top:1px solid var(--line);margin-top:8px;padding-top:16px;font-size:20px}.checkout .primary,.checkout .secondary{white-space:normal}.checkout-print{display:none}.checkout .error p{color:inherit;margin:0 0 8px}@media (max-width:1150px){.checkout-invoice-grid{grid-template-columns:1fr}.checkout-steps{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:600px){.checkout-steps{grid-template-columns:1fr 1fr}.checkout-invoice-actions{flex-direction:column;align-items:flex-start}.checkout-position{flex-wrap:wrap;gap:10px}.checkout-position .text-link{margin-left:0}}@media print{.checkout-print{display:block!important}.checkout-title{display:none}}.checkout-navigation{z-index:4;background:var(--canvas);border-bottom:1px solid var(--line);padding:10px 0 1px;position:sticky;top:0}.checkout-context{flex-wrap:wrap;align-items:center;gap:14px;font-size:14px;display:flex}.checkout-context small{color:var(--muted);margin-left:auto}.checkout-navigation .checkout-steps{margin-top:12px}.checkout-navigation .checkout-position{margin:10px 0}.checkout-title{scroll-margin-top:180px}.checkout-invoice-grid .invoice-sheet{padding:12px}.checkout-invoice-grid .document-parties{grid-template-columns:1fr}.checkout-invoice-grid .invoice-heading{display:block}.checkout-invoice-grid .invoice-heading>div{max-width:none}@media (max-width:600px){.checkout-navigation .checkout-steps{display:flex;overflow:auto}.checkout-navigation .checkout-steps button{min-width:125px;padding:10px;font-size:12px}.checkout-context{gap:8px}.checkout-context small{display:none}}.booking-customer-result{border:1px solid var(--line);background:#fff;border-radius:8px;padding:14px}.booking-customer-heading{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px;display:flex}.booking-customer-heading strong,.booking-customer-heading span{overflow-wrap:anywhere;display:block}.booking-customer-heading .text-link{white-space:normal;text-align:right;flex-shrink:0}.booking-customer-result .vehicle-choice{width:100%;margin-top:8px}.booking-customer-result p:last-child{margin-bottom:0}@media (max-width:480px){.booking-customer-heading{flex-direction:column;gap:8px}.booking-customer-heading .text-link{text-align:left}}.booking-slot-fields{grid-template-columns:minmax(0,1.65fr) minmax(110px,1fr);align-items:start}.booking-date-field{min-width:0;margin-bottom:20px}.booking-date-field>label{margin-bottom:8px}.booking-date-trigger{width:100%;min-height:44px;color:var(--ink);text-align:left;white-space:normal;background:#fff;border:1px solid #b8c8ce;border-radius:6px;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;font-size:14px;display:flex}.booking-date-trigger[aria-expanded=true]{border-color:var(--accent)}.booking-date-field>p{margin:8px 0 0;font-size:12px}.booking-calendar{background:#fff;border:1px solid #b8c8ce;border-radius:8px;margin-top:8px;padding:10px;box-shadow:0 4px 12px #173d3110}.booking-calendar-heading,.booking-calendar-footer{justify-content:space-between;align-items:center;gap:8px;display:flex}.booking-calendar-heading strong{text-align:center;font-size:14px}.booking-calendar-heading .quiet{min-height:36px;padding:6px 10px;font-size:24px;line-height:1}.booking-calendar table{table-layout:fixed;border-collapse:separate;border-spacing:2px;width:100%}.booking-calendar th{text-align:center;color:var(--muted);background:0 0;border:0;padding:7px 0;font-size:10px}.booking-calendar td{text-align:center;border:0;padding:0}.booking-calendar-day{width:100%;min-height:34px;color:var(--ink);font-variant-numeric:tabular-nums;background:#fff;border-radius:4px;padding:4px 0;font-size:13px}.booking-calendar-day:hover:not(:disabled){background:#e6f5ee}.booking-calendar-day:disabled{color:#929b9f;opacity:1;cursor:not-allowed;background:#eef0f1;text-decoration:line-through}.booking-calendar-day.closed-day:not(:disabled){color:#7b550c;background:#fff4da}.booking-calendar-day[aria-pressed=true]{background:var(--accent)!important;color:#fff!important}.booking-calendar-day[aria-current=date]{box-shadow:inset 0 0 0 1px #a3b5ad}.booking-calendar-day:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.booking-calendar-footer{margin-top:8px}.booking-calendar-footer .text-link{min-height:30px;font-size:12px}@media (max-width:700px){.booking-slot-fields{grid-template-columns:1fr}.booking-calendar{max-width:360px}.booking-calendar-day{min-height:40px}}.decision-APPROVED,.decision-COMPLETED{color:#145b3b!important;background:#d9f1e5!important}.decision-DECLINED{color:#942d2d!important;background:#fbe4e4!important}.decision-PENDING,.decision-AWAITING_ADMIN,.decision-AWAITING_CUSTOMER{color:#775300!important;background:#fff0c6!important}.work-clock .inline-actions{z-index:2;background:#fff;border:1px solid #d6e1dd;border-radius:8px;padding:12px;position:sticky;bottom:12px}.work-clock details{margin-top:18px}.work-clock details form{background:#f5f8f7;margin-bottom:14px;padding:12px}.job-section>summary{cursor:pointer;list-style:revert;font-size:18px;line-height:1.5}.job-section>summary>span{margin:5px 0 0 21px;font-size:13px;display:block}.job-section-content{padding-top:22px}.job-section-content>.surface{box-shadow:none;border:0;margin-bottom:24px;padding:0}.job-section{scroll-margin-top:24px}.job-section .finding-card:focus,.job-section .line-editor:focus{outline-offset:6px;outline:3px solid #98cbb6}.manual-parts{border-top:1px solid var(--line);margin-top:25px;padding-top:20px}.manual-parts>summary{cursor:pointer;font-size:14px}.document-list{padding:0;list-style:none}.document-list li{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:15px;padding:16px 0;display:flex}.document-list small,.preparation-checklist small{color:var(--muted);margin-top:5px;display:block}.preparation-checklist ul{padding-left:20px}.preparation-checklist li{margin:15px 0}.preparation-checklist button{text-align:left;white-space:normal}.job-preparation .surface{margin-bottom:16px}.job-supplier-capture .page-heading h1{font-size:22px}.job-supplier-capture .page-heading>label{display:none}.job-supplier-capture>details>summary{cursor:pointer;font-weight:600}.job-supplier-capture .page-heading{margin:20px 0}.job-detail .job-layout{grid-template-columns:minmax(0,1fr)}.job-detail .job-next{grid-row:1}.job-next>.surface:first-child .stack-actions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.job-next>.job-section{margin-bottom:16px}.job-next .stack-actions>p{flex-basis:100%}.checkout .job-preparation{margin-top:24px}.job-supplier-capture .form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}@media (max-width:600px){.job-supplier-capture .form-grid{grid-template-columns:1fr}.job-next .stack-actions>*{width:100%}}.job-next>.surface:first-child .stack-actions{flex-direction:row;justify-content:flex-start}.job-next>.surface:first-child h2{margin-bottom:14px;font-size:18px}.job-next>.surface:first-child{padding:20px 24px}.job-detail .job-layout{gap:0}.job-section>summary:focus-visible{outline-offset:5px;outline:3px solid #98cbb6}.global-search{z-index:12;position:relative}.global-search>label{margin:0;position:relative}.global-search input{min-height:42px;padding-left:38px;padding-right:82px}.global-search .search-icon{color:var(--muted);z-index:1;font-size:20px;position:absolute;top:8px;left:13px}.global-search .search-hint{color:var(--muted);font-size:11px;font-weight:400;position:absolute;top:12px;right:11px}.global-search.header{width:min(430px,38vw);margin-left:auto}.global-search.dashboard{width:min(900px,100%);margin:4px 0 20px}.global-search.dashboard input{min-height:56px;font-size:16px;box-shadow:0 2px 10px #153a2f12}.search-results{border:1px solid var(--line);background:#fff;border-radius:10px;max-height:min(70vh,620px);padding:8px;position:absolute;top:calc(100% + 7px);left:0;right:0;overflow:auto;box-shadow:0 14px 45px #102b3530}.search-results section{border-top:1px solid var(--line);padding:8px 0}.search-results section:first-child{border-top:0}.search-results h2{color:var(--muted);text-transform:uppercase;letter-spacing:1px;margin:4px 10px 6px;font-size:11px}.search-results a{border-radius:7px;grid-template-columns:minmax(0,1fr) auto;gap:2px 15px;padding:10px;display:grid}.search-results a:hover,.search-results a:focus{background:#edf5f1}.search-results a strong,.search-results a span{overflow-wrap:anywhere}.search-results a span{color:var(--muted);font-size:13px}.search-results a small{color:var(--muted);text-align:right;grid-area:1/2/3;align-self:center;max-width:180px}.search-empty{gap:4px;padding:18px;display:grid}.search-empty span{color:var(--muted);font-size:13px}.search-results>.error{margin:8px}@media (max-width:1000px){.global-search.header{width:min(300px,32vw)}.global-search .search-hint{display:none}.global-search input{padding-right:12px}}@media (max-width:700px){header .global-search{order:2;width:100%}.main-column header{flex-wrap:wrap}.main-column header .user-menu{order:1}.search-results{max-height:70vh;position:fixed;top:112px;left:12px;right:12px}.global-search.dashboard{display:none}.search-results a{grid-template-columns:1fr}.search-results a small{text-align:left;grid-area:auto/1;max-width:none}}.permission-group{border-top:1px solid var(--line);margin-top:18px;padding-top:14px}.permission-group h3{margin:0 0 14px}.permission-group label{background:#f7f9f8;border-radius:8px;margin-bottom:10px;padding:12px}.permission-group label select{margin-top:4px}.permission-group label .small{font-weight:400}.agreement-document{overflow-wrap:anywhere}.agreement-document h2{margin-bottom:6px}.agreement-document h3{margin-top:22px}.agreement-document details{border-bottom:1px solid #d7e2df;padding:14px 0}.agreement-document summary{cursor:pointer;font-weight:650;line-height:1.5}.agreement-document details p{line-height:1.65}.agreement-summary{grid-template-columns:1fr 1fr;gap:20px;display:grid}.agreement-price{background:#edf5f0;border-radius:12px;grid-template-columns:1fr auto;gap:14px;margin:20px 0;padding:20px;display:grid}.agreement-price strong{font-size:1.1rem}.agreement-customer{background:#fff;max-width:820px;min-height:100vh;margin:0 auto;padding:28px 24px 70px}.agreement-customer h1{margin:12px 0 22px;font-size:clamp(24px,5vw,36px)}.agreement-customer label{margin:16px 0;display:block}.agreement-customer .check-label{align-items:flex-start;gap:12px;display:flex}.agreement-customer .check-label input{flex:none;margin-top:4px}.agreement-consent{line-height:1.6}.agreement-signature{touch-action:none;background:#fcfdfc;border:2px solid #739d89;border-radius:10px;width:100%;height:180px;display:block}.agreement-sticky{background:#fff;border-top:1px solid #d7e2df;flex-wrap:wrap;gap:12px;margin-top:22px;padding:16px 0;display:flex;position:sticky;bottom:0}.agreement-steps{flex-wrap:wrap;gap:8px;margin:0 0 20px;padding:0;list-style:none;display:flex}.agreement-steps li{background:#eef2f0;border-radius:8px;padding:9px 12px;font-size:.82rem}.agreement-steps [aria-current=step]{color:#fff;background:#194d3c}.agreement-frame{border:1px solid #ccdcd2;border-radius:12px;width:100%;height:74vh;margin-bottom:16px}.agreement-handover{background:#fff}.agreement-document blockquote{background:#f2f6f4;margin:16px 0;padding:16px}.agreement-customer .inline-actions{flex-wrap:wrap}.agreement-customer input,.agreement-customer select{max-width:100%}@media (max-width:480px){.agreement-summary{grid-template-columns:1fr;gap:0}.agreement-customer{padding:20px 16px 55px}.agreement-price{gap:12px;padding:14px}.agreement-sticky button{flex:100%}.agreement-frame{height:72vh}}.agreement-customer button{white-space:normal;overflow-wrap:anywhere;max-width:100%}.native-dialog:has(.agreement-handover)>.drawer-title button{display:none}.native-dialog:has(.agreement-handover)>.danger-link{display:none}.cash-override-button{color:#6e4a08;white-space:normal;background:#fff8e7;border-color:#b9862e;width:100%;margin:-6px 0 18px}.cash-reference-override{margin:-4px 0 20px}.cash-reference-override .notice{margin-bottom:10px}.cash-reference-override .secondary{white-space:normal}.warning{color:#a4312b;background:#fff0ef;border:1px solid #e4aaa5;border-left:4px solid #a4312b;border-radius:6px;padding:13px;font-size:14px}.warning p,.warning strong,.warning .text-link{color:inherit}.warning>p:last-child{margin-bottom:0}.preparation-checklist li.blocking .text-link{color:#a4312b}.notice{color:#31576b}.tag.safety-concern{color:#8f241f;background:#f8d9d6;border:1px solid #d98d87;font-weight:700}.technician-parts-inbox{scroll-margin-top:20px}.technician-parts-inbox>.section-heading{align-items:center}.technician-parts-list{gap:10px;display:grid}.technician-part-update{border:1px solid var(--line);background:#f8faf9;border-left:5px solid #5f8798;border-radius:8px;padding:14px;scroll-margin-top:20px}.technician-part-update.action-required{background:#fff5f4;border-left-color:#a4312b}.technician-part-update>div{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.technician-part-update p{color:var(--ink);margin:10px 0 7px}.technician-part-update small{color:var(--muted)}.technician-part-update .parts-action{color:#8f241f;background:#f8d9d6;border:1px solid #d98d87;font-weight:750}.technician-part-update:target{outline-offset:3px;outline:4px solid #e9aa52;animation:1.2s ease-out parts-focus}.technician-part-update:focus{outline-offset:3px;outline:3px solid #e9aa52}@keyframes parts-focus{0%{box-shadow:0 0 0 10px #e9aa5266}to{box-shadow:none}}.mobile-nav{display:none}@media (min-width:701px) and (max-width:1000px){.main-column header{grid-template-columns:minmax(0,1fr) auto;align-items:center;display:grid}.main-column header>span{grid-area:1/1}.main-column header .user-menu{grid-area:1/2}.main-column header .global-search.header{grid-area:2/1/auto/-1;width:100%;margin:0}}.dashboard-toolbar{border:1px solid var(--line);background:#fff;border-radius:10px;align-items:flex-end;gap:18px;min-width:0;margin:0 0 20px;padding:18px;display:flex}.dashboard-toolbar-filters{flex:1;grid-template-columns:minmax(190px,230px) minmax(190px,230px);gap:12px;min-width:0;display:grid}.dashboard-toolbar-filters label{min-width:0;margin:0}.dashboard-toolbar-filters input,.dashboard-toolbar-filters select{min-width:0;max-width:100%;display:block}.dashboard-toolbar-actions{justify-content:flex-end;align-items:center;gap:10px;margin-left:auto;display:flex}.dashboard-toolbar-actions .secondary{min-height:46px}@media (max-width:900px){.dashboard-toolbar{flex-direction:column;align-items:stretch}.dashboard-toolbar-actions{justify-content:flex-start;margin-left:0}}@media (max-width:700px){.dashboard-toolbar{padding:14px}.dashboard-toolbar-filters{grid-template-columns:1fr}.dashboard-toolbar-actions{grid-template-columns:1fr;display:grid}.dashboard-toolbar-actions .secondary{width:100%}body{overflow-x:hidden}.app-shell aside{z-index:30;flex-direction:row;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex;position:sticky;top:0;box-shadow:0 2px 12px #071b2229}.app-shell aside>.brand{flex:none}.desktop-nav{display:none}.mobile-nav{margin-left:auto;display:block;position:relative}.mobile-nav>summary{color:#fff;cursor:pointer;border:1px solid #46646d;border-radius:8px;align-items:center;gap:9px;margin:0;padding:10px 12px;font-size:14px;font-weight:650;list-style:none;display:flex}.mobile-nav>summary::-webkit-details-marker{display:none}.menu-icon{gap:3px;width:18px;display:grid}.menu-icon i{background:#d0dfe2;border-radius:2px;height:2px;display:block}.mobile-nav-menu{background:var(--nav);border:1px solid #36545d;border-radius:10px;width:min(330px,100vw - 32px);max-height:calc(100vh - 82px);padding:10px;display:grid;position:absolute;top:calc(100% + 10px);right:0;overflow:hidden auto;box-shadow:0 18px 45px #061a22a8}.mobile-nav-menu a{white-space:normal;padding:12px 13px}.mobile-nav-menu .selected{border-left:3px solid #42d5a7}.main-column{width:100%;min-width:0}.main-column header{grid-template-columns:minmax(0,1fr);align-items:stretch;gap:11px;padding:12px 16px;display:grid}.main-column header>span{display:none}.main-column header .user-menu{order:1;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:2px 10px;width:100%;min-width:0;display:grid}.user-menu>:first-child{grid-area:1/1}.user-menu .account-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;color:var(--muted);grid-area:2/1;overflow:hidden}.user-menu>button{white-space:nowrap;grid-area:1/2/3;align-self:center}.main-column header .global-search.header{flex:none;order:2;grid-column:1;width:100%;min-width:0;margin:0}.global-search input{width:100%;min-width:0}.search-results{top:145px}.workspace{width:100%;min-width:0;max-width:100%;padding:24px 16px}.page-heading{grid-template-columns:minmax(0,1fr);gap:14px;margin-bottom:20px;display:grid}.page-heading>div{min-width:0}.page-heading h1{overflow-wrap:anywhere;font-size:28px}.page-heading p{overflow-wrap:anywhere;margin-bottom:0}.page-heading>a.primary,.page-heading>button.primary,.page-heading>a.secondary,.page-heading>button.secondary{white-space:normal;justify-content:center;align-items:center;width:100%;min-height:46px;margin:0;display:flex}.page-heading>.inline-actions{grid-template-columns:1fr;gap:10px;width:100%;display:grid}.page-heading>.inline-actions>*{text-align:center;white-space:normal;width:100%}.toolbar{grid-template-columns:minmax(0,1fr);align-items:stretch;gap:12px;padding:14px 0;display:grid}.toolbar>label,.toolbar>.compact,.toolbar>.search-label,.toolbar>.check-label{width:100%;min-width:0;max-width:none;margin:0}.toolbar>button,.toolbar>a{white-space:normal;width:100%;min-height:44px}.toolbar input,.toolbar select{min-width:0;max-width:100%}.dashboard-stats,.stat-grid{grid-template-columns:minmax(0,1fr)}.stat-card{min-width:0}.section-heading{grid-template-columns:minmax(0,1fr);gap:10px;display:grid}.section-heading>*{min-width:0}.surface{min-width:0;padding:18px}.table-wrap{max-width:100%}}.danger-button{color:#fff;white-space:normal;background:#a4312b;border-radius:7px;padding:10px 14px;font-weight:700}.notification-centre{z-index:25;position:relative}.notification-centre>summary{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:50%;place-items:center;width:42px;height:42px;font-size:18px;list-style:none;display:grid;position:relative}.notification-centre>summary::-webkit-details-marker{display:none}.notification-centre>summary b{color:#fff;background:#a4312b;border-radius:10px;min-width:20px;padding:1px 5px;font-size:10px;position:absolute;top:-6px;right:-7px}.notification-centre.has-urgent>summary{background:#fff0ef;border:2px solid #a4312b;animation:1.2s infinite urgent-pulse}.notification-popover{border:1px solid var(--line);background:#fff;border-radius:10px;width:min(420px,100vw - 24px);max-height:70vh;padding:16px;position:absolute;top:50px;right:0;overflow:auto;box-shadow:0 18px 50px #102b3540}.notification-popover .section-heading{margin-bottom:8px}.notification-popover h2{margin:0}.notification-row{border:1px solid #0000;border-left-width:5px;border-radius:8px;margin:7px 0;padding:12px}.notification-row>a{gap:3px;display:grid}.notification-row span,.notification-row time{color:var(--muted);font-size:12px}.notification-row .notification-type{width:max-content;color:inherit;letter-spacing:.04em;text-transform:uppercase;background:#ffffffb8;border-radius:999px;padding:2px 7px;font-size:10px;font-weight:800}.notification-row.unread strong{font-weight:850}.notification-row.read{opacity:.6;background:#f3f5f4;border-color:#d9dfdc}.notification-row.tone-chat{color:#195f40;background:#e6f5ed;border-color:#41936b}.notification-row.tone-assignment{color:#1f568d;background:#e8f1fb;border-color:#4b86bd}.notification-row.tone-workshop{color:#735200;background:#fff4cc;border-color:#d5a515}.notification-row.tone-approval{color:#8f241f;background:#fde9e7;border-color:#c94d45}.notification-row.tone-finance{color:#5f3c89;background:#f1eafb;border-color:#8b68b4}.notification-row.tone-urgent{color:#741b17;background:#ffdeda;border-color:#aa2f29}.notification-row .danger-button{width:100%;margin-top:10px}@keyframes urgent-pulse{50%{box-shadow:0 0 0 7px #a4312b22}}.notification-header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px;display:flex}.notification-header h2{margin:0}.notification-header>div{align-items:center;gap:10px;display:flex}.notification-close{width:36px;height:36px;color:var(--ink);background:#edf2ef;border:0;border-radius:50%;place-items:center;padding:0;font-size:25px;line-height:1;display:grid}.notification-close:hover,.notification-close:focus{background:#dce9e3;outline:2px solid #6f9f89}.communication-layout{grid-template-columns:minmax(230px,330px) minmax(0,1fr);gap:20px;min-height:640px;display:grid}.conversation-list{margin:0;overflow:auto}.conversation-list details{margin-top:18px}.conversation-list summary{cursor:pointer;margin-bottom:8px;font-weight:650}.conversation{text-align:left;border:1px solid var(--line);width:100%;color:var(--ink);background:#fff;border-radius:7px;margin:4px 0;padding:12px;display:grid}.conversation>strong{justify-content:space-between;align-items:center;gap:10px;display:flex}.conversation span{color:var(--muted);text-transform:capitalize;font-size:12px}.conversation .conversation-count{color:#fff;background:#24724d;border-radius:12px;place-items:center;min-width:22px;height:22px;padding:0 6px;font-size:11px;display:grid}.conversation.selected{background:#e1f3e9;border-color:#78ae93}.message-panel{flex-direction:column;min-height:640px;margin:0;display:flex}.message-heading{border-bottom:1px solid var(--line)}.message-heading p{margin-bottom:14px}.message-stream{flex:1;max-height:60vh;padding:14px 0;overflow:auto}.staff-message{background:#eef3f4;border-radius:4px 12px 12px;width:min(76%,650px);margin:8px 0;padding:12px 14px}.staff-message.mine{background:#def1e8;border-radius:12px 4px 12px 12px;margin-left:auto}.staff-message.urgent{background:#fff0ef;border:1px solid #d98d87}.staff-message:target,.staff-message:focus{outline-offset:3px;outline:3px solid #c05b53}.staff-message p{color:var(--ink);white-space:pre-wrap;margin:4px 0}.staff-message time{color:var(--muted);font-size:11px;display:block}.urgent-message-ack{color:#7c1f1b;border-top:1px solid #e3aaa5;align-items:center;gap:7px;margin:10px 0 0;padding-top:8px;font-size:12px;font-weight:750;display:flex}.urgent-message-ack input{width:18px;height:18px;margin:0}.message-compose{border-top:1px solid var(--line);padding-top:14px}.message-compose label:first-child{margin-bottom:8px}.message-compose textarea{min-height:76px;font-size:16px}.urgent-choice{color:#8f241f}.video-evidence,.customer-videos{margin:18px 0}.video-evidence .line-editor{gap:4px;display:grid}.video-upload{border:1px solid var(--line);background:#f7f9f8;border-radius:8px;padding:16px}.video-upload input[type=file]{padding:8px}.customer-videos .line-editor{background:#f7f9f8}@media (max-width:800px){.communication-layout{grid-template-columns:1fr}.conversation-list{max-height:360px}.message-panel{min-height:560px}.staff-message{width:90%}}@media (max-width:700px){.main-column header{position:relative}.main-column header>.notification-centre{position:absolute;top:14px;right:92px}.notification-popover{width:auto;max-height:75vh;position:fixed;top:70px;left:12px;right:12px}.notification-centre>summary{width:38px;height:38px}.communication-page .page-heading>.secondary{width:100%;margin-top:12px}.message-panel{padding:14px}.staff-message{width:96%}}.mobile-chat-back{display:none}.message-heading{align-items:flex-start;gap:10px;display:flex}.message-heading h2{margin-bottom:4px}.message-field{position:relative}.mention-suggestions{border:1px solid var(--line);background:#fff;border-radius:8px;gap:4px;margin:-2px 0 10px;padding:8px;display:grid;box-shadow:0 8px 20px #142d2630}.mention-suggestions>span{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;padding:3px 7px;font-size:12px;font-weight:700}.mention-suggestions button{text-align:left;color:var(--ink);background:#f7f9f8;border:0;border-radius:6px;justify-content:space-between;align-items:center;gap:12px;padding:9px 10px;display:flex}.mention-suggestions button:hover,.mention-suggestions button:focus{background:#dff1e8;outline:2px solid #6f9f89}.mention-suggestions small{color:var(--muted);text-transform:capitalize}.chat-mention{color:#134f38;background:#c8ead8;border-radius:4px;padding:1px 3px;font-weight:750}@media (max-width:800px){.communication-page{padding-bottom:0}.communication-page.mobile-chat-active{padding:0}.communication-page.mobile-chat-active>.page-heading,.communication-page.mobile-chat-active>.success{display:none}.communication-layout{min-height:0;display:block}.communication-layout.mobile-chat-open .conversation-list,.communication-layout.mobile-chat-list .message-panel{display:none}.conversation-list{min-height:calc(100dvh - 240px);max-height:none;margin:0;padding:10px}.conversation-list h2{padding:4px 6px 10px}.conversation{border:0;border-bottom:1px solid var(--line);border-radius:0;min-height:62px;margin:2px 0;padding:11px 14px}.conversation.selected{border-color:var(--line);background:#edf7f2}.message-panel{height:calc(var(--chat-visible-height,100dvh) - 76px);border:0;border-radius:0;min-height:0;margin:0;padding:0;overflow:hidden}.message-heading{border-bottom:1px solid var(--line);background:#f5f8f7;flex:none;align-items:center;padding:10px 12px}.message-heading h2{margin:0;font-size:17px}.message-heading p{margin:2px 0 0;font-size:12px}.mobile-chat-back{width:42px;height:42px;color:var(--ink);background:0 0;border:0;border-radius:50%;flex:0 0 42px;place-items:center;padding:0;font-size:26px;display:grid}.mobile-chat-back:hover,.mobile-chat-back:focus{background:#dfe9e5}.message-stream{background:#edf2ef;min-height:0;max-height:none;padding:10px 12px}.staff-message{width:88%;margin:6px 0;padding:9px 11px;box-shadow:0 1px 1px #14302618}.staff-message p{margin:2px 0}.message-compose{padding:8px 10px max(8px,env(safe-area-inset-bottom));border-top:1px solid var(--line);background:#f7f9f8;flex:none;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;display:grid}.message-field{grid-column:1}.message-field>span{clip:rect(0 0 0 0);width:1px;height:1px;position:absolute;overflow:hidden}.message-compose textarea{resize:none;border-radius:22px;min-height:44px;max-height:110px;padding:11px 13px}.message-compose>.primary,.message-compose>.danger-button{border-radius:22px;grid-area:1/2;min-width:60px;min-height:44px;padding:9px 12px}.mention-suggestions{grid-area:1/1/auto/-1;max-height:230px;margin:0 0 54px;overflow:auto}.urgent-choice{grid-area:2/1/auto/-1;margin:0;padding:2px 4px;font-size:12px}.message-compose>.primary,.message-compose>.danger-button{align-self:start}}@media (max-width:420px){.staff-message{width:94%}.message-heading p{white-space:nowrap;text-overflow:ellipsis;max-width:calc(100vw - 82px);overflow:hidden}}@media (max-width:700px){.message-panel{height:calc(var(--chat-visible-height,100dvh) - 132px)}.notification-popover{width:auto;max-height:calc(100dvh - 84px);padding:14px;top:66px;left:10px;right:10px}.notification-close{width:42px;height:42px}}.technician-workspace{max-width:1050px}.technician-job{margin-bottom:34px;scroll-margin-top:20px}.technician-job-late>.technician-summary{border-color:#d99089}.technician-summary .eyebrow{margin-bottom:7px}.technician-facts{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:18px 0;display:grid}.technician-facts span{color:var(--muted);background:#f5f8f8;border-radius:7px;gap:2px;padding:12px;font-size:12px;display:grid}.technician-facts strong{color:var(--ink);font-size:17px}.technician-actions{flex-wrap:wrap;gap:10px;margin-top:18px;display:flex}.technician-section>summary{cursor:pointer;font-size:17px}.technician-section>summary span{color:var(--muted);margin:4px 0 0 21px;font-size:13px;display:block}.technician-section-content{padding-top:20px}.technician-section-content>#repair-findings{border:0;margin:0;padding:0}.technician-section-content>#repair-findings>.section-heading{margin-top:0}.technician-workspace .work-clock{margin-bottom:16px}@media (max-width:700px){.technician-workspace{padding:18px 12px 90px}.technician-workspace>.page-heading>.secondary{width:100%;margin-top:14px}.technician-summary,.technician-workspace .work-clock,.technician-section{padding:17px}.technician-summary .section-heading{display:block}.technician-summary .status-badge{margin-top:8px}.technician-facts{grid-template-columns:1fr 1fr}.technician-actions{grid-template-columns:1fr 1fr;display:grid}.technician-actions button{white-space:normal;min-height:52px}.technician-actions .primary{grid-column:1/-1}.technician-section-content{padding-top:14px}}.tone-task{background:#f5f3ff!important;border-left-color:#7c3aed!important}.warning-button{color:#7a5100;font:inherit;cursor:pointer;background:#fff7d6;border:1px solid #e2bd44;border-radius:10px;padding:.72rem 1rem;font-weight:700}.warning-button:disabled{opacity:.55;cursor:not-allowed}.upcoming-list{gap:.75rem;display:grid}.upcoming-list article{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:auto 1fr auto;align-items:center;gap:.45rem .8rem;padding:.85rem;display:grid}.upcoming-list article small{grid-column:1/-1}.staff-response{background:#f8fafc;border-left:4px solid #64748b;border-radius:10px;margin-top:.75rem;padding:.75rem}.staff-response p{margin:.3rem 0}.response-ORDERED,.response-APPROVED{background:#ecfdf5;border-left-color:#16825d}.response-DECLINED,.response-NOT_REQUIRED{background:#fff1f0;border-left-color:#c53b36}.response-ACKNOWLEDGED{background:#eff6ff;border-left-color:#2563eb}.request-response{border-top:1px solid var(--line);margin-top:.8rem;padding-top:.7rem}.request-response>summary{cursor:pointer;color:var(--accent);font-weight:700}.request-response form{gap:.8rem;margin-top:.8rem;display:grid}.task-board{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1rem;display:grid}.staff-task{flex-direction:column;gap:.65rem;display:flex}.staff-task h2{margin:.35rem 0 0}.task-COMPLETED,.task-NOT_REQUIRED,.task-DECLINED{opacity:.78}.task-status-OPEN{color:#1d4ed8;background:#eff6ff}.task-status-COMPLETED{color:#047857;background:#ecfdf5}.task-status-NOT_REQUIRED{color:#475569;background:#f1f5f9}.task-status-DECLINED{color:#b42318;background:#fff1f0}.task-kind-REMINDER{color:#6d28d9;background:#f5f3ff}.task-kind-ABSENCE{color:#c2410c;background:#fff7ed}.ai-task-draft{background:#f5f3ff;border:1px solid #ddd6fe;border-radius:12px;gap:.75rem;margin-bottom:1rem;padding:1rem;display:grid}@media (max-width:700px){.upcoming-list article{grid-template-columns:1fr}.upcoming-list article small{grid-column:auto}.task-board{grid-template-columns:1fr}.technician-actions>*{flex:45%}}.marketing-workspace{max-width:1400px}.template-grid{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px;display:grid}.template-card{border:1px solid var(--line);background:#f8faf9;border-radius:9px;flex-direction:column;justify-content:space-between;gap:12px;padding:16px;display:flex}.template-card h3{margin:10px 0 5px}.template-card p{color:var(--muted);margin:0}.campaign-copy{white-space:pre-wrap;border:1px solid var(--line);background:#f5f8f7;border-radius:8px;padding:16px}.integration-settings>summary{cursor:pointer;justify-content:space-between;align-items:center;gap:14px;display:flex}.integration-settings>summary span{color:var(--muted);font-size:13px}.integration-grid{grid-template-columns:1fr 1fr;gap:24px;margin-top:24px;display:grid}.integration-grid form{border:1px solid var(--line);border-radius:9px;padding:18px}.integration-grid h3{margin-top:0}.tag.red{color:#8f241f;background:#fde9e7;border:1px solid #d98d87}.identity-candidate{border-top:1px solid var(--line);padding:12px}.identity-candidate label{margin-top:10px}.identity-candidate .button-row{margin:10px 0 0}.seo-quality-review{margin-top:16px}.check-grid{grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:8px 16px;display:grid}.check-grid .check-label{margin:0}@media (max-width:900px){.integration-grid{grid-template-columns:1fr}.integration-settings>summary{flex-direction:column;align-items:flex-start}.template-grid{grid-template-columns:1fr}}.staff-task.task-tone-red{background:#fff7f7;border-left:5px solid #be3541}.staff-task.task-tone-yellow{background:#fffbee;border-left:5px solid #c58a08}.staff-task.task-tone-green{background:#f1fbf3;border-left:5px solid #268447}.staff-task.task-tone-neutral{border-left:5px solid #8793a4}.task-state{white-space:normal;border-radius:6px;align-items:center;padding:5px 9px;font-size:.78rem;font-weight:700;line-height:1.4;display:inline-flex}.task-state-red{color:#9c1c2b;background:#ffe2e4}.task-state-yellow{color:#765000;background:#ffedb3}.task-state-green{color:#1b6332;background:#dbf2df}.task-state-neutral{color:#455367;background:#e9edf2}.task-legend,.task-outcome-options,.giveaway-lead-counts{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.task-legend{margin:16px 0}.task-outcome-options{margin:20px 0}.task-outcome-options button{min-height:44px}.task-view-select{min-width:170px;margin:0}.task-overdue{color:#a82531;margin-left:6px;font-weight:700}.task-enquiry-contact{overflow-wrap:anywhere;background:#f5f7fb;border:1px solid #d9e0e9;border-radius:10px;gap:8px;padding:16px;display:grid}.task-detail .preserve-space{overflow-wrap:anywhere}.task-detail fieldset{margin-top:16px}.task-history{margin-top:24px}.task-history>div{border-bottom:1px solid #d9e0e9;padding:12px 0}.task-history p{margin:4px 0}.enquiry-status{gap:7px;min-width:180px;margin:8px 0;display:grid}.enquiry-row td:first-child{border-left:4px solid #0000}.enquiry-tone-red td{background:#fff7f7}.enquiry-tone-red td:first-child{border-left-color:#be3541}.enquiry-tone-yellow td{background:#fffbee}.enquiry-tone-yellow td:first-child{border-left-color:#c58a08}.enquiry-tone-green td{background:#f1fbf3}.enquiry-tone-green td:first-child{border-left-color:#268447}.enquiry-row:target td{outline-offset:-2px;outline:2px solid #173354}.giveaway-lead-counts{gap:12px 24px;margin:16px 0}.giveaway-lead-counts strong{margin-right:4px;font-size:1.35rem}.giveaway-leads form{max-width:620px}.giveaway-leads td{overflow-wrap:anywhere}.giveaway-leads .tag{margin-left:8px}@media (max-width:600px){.task-outcome-options{align-items:stretch}.task-outcome-options button{flex:140px}.staff-task .section-heading{gap:12px;display:grid}.task-view-select{width:100%}.task-detail .form-grid{grid-template-columns:1fr}}.enquiry-queue-tabs{flex-wrap:wrap;gap:10px;margin:0 0 18px;display:flex}.enquiry-queue-tabs span{background:#fff3;border-radius:20px;margin-left:8px;padding:2px 8px;display:inline-block}.enquiry-claim{background:#fff4c2;border:1px solid #d5b44a;border-radius:10px;margin-bottom:18px;padding:16px}.enquiry-claim p{margin-top:0}.task-category-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0 0 24px;display:grid}.task-category-card{text-align:left;min-height:112px;color:var(--ink);border:1px solid var(--line);background:#fff;border-radius:11px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:16px;display:grid;position:relative}.task-category-card:hover,.task-category-card:focus,.task-category-card.selected{border-color:#5e9f84;box-shadow:0 5px 18px #173b3017}.task-category-card.selected{background:#edf8f2}.task-category-mark{color:#145c43;background:#e1f2e9;border-radius:10px;place-items:center;width:44px;height:44px;font-size:11px;font-weight:850;display:grid}.task-category-card>span:nth-child(2){gap:5px;min-width:0;display:grid}.task-category-card strong{font-size:14px;line-height:1.3}.task-category-card small{color:var(--muted);font-size:11px;line-height:1.35}.task-category-card>b,.nav-task-badge{color:#fff;background:#b22d35;border-radius:14px;place-items:center;min-width:26px;height:26px;padding:0 7px;font-size:11px;display:grid}.task-category-heading{justify-content:space-between;align-items:end;gap:18px;margin:0 0 16px;display:flex}.task-category-heading h2{margin:0 0 3px}.task-category-heading p{color:var(--muted);margin:0}.task-booking-action{border:1px solid var(--line);background:#f4f8f6;border-radius:9px;align-items:start;gap:8px;max-width:100%;padding:14px;display:grid}.task-booking-action .primary{white-space:normal;overflow-wrap:anywhere;width:fit-content;max-width:100%;position:static}.task-booking-action p{margin:0}.task-detail,.task-detail>*{min-width:0}.task-detail :is(.primary,.secondary){white-space:normal;max-width:100%}.cancellation-acknowledgement{background:#fff8dc;border:1px solid #d6ab45;border-radius:10px;padding:16px}.cancellation-acknowledgement p:first-child{margin-top:0}.desktop-nav a,.mobile-nav-menu a{justify-content:space-between;align-items:center;gap:10px;display:flex}.nav-task-badge{background:#c12f3b;flex:none}.appointment-draft{background:repeating-linear-gradient(135deg,#fff 0 12px,#f7faf8 12px 24px);border-left:5px solid #c58a08}.status-DRAFT{color:#80580b;background:#fff0ce}.communication-layout.booking-open{grid-template-columns:minmax(300px,.9fr) minmax(420px,1.1fr)}.communication-layout.booking-open>.conversation-list{display:none}.message-heading-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.message-heading-actions .primary,.message-heading-actions .quiet{white-space:normal}.conversation-booking-panel{flex-direction:column;min-width:0;min-height:640px;margin:0;padding:0;display:flex;overflow:hidden}.conversation-booking-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.conversation-booking-heading>div{gap:4px;min-width:0;display:grid}.conversation-booking-heading small{color:var(--muted);overflow-wrap:anywhere}.conversation-booking-panel iframe{background:var(--canvas);border:0;flex:1;width:100%;min-height:720px;display:block}.embedded-diary{background:var(--canvas);min-height:100dvh}.embedded-diary .workspace{padding:18px}.embedded-diary .workspace>.page-heading{margin-bottom:12px}.embedded-diary .workspace>.page-heading>div p,.embedded-diary .workspace>.page-heading>.primary{display:none}.embedded-diary .workspace>.page-heading h1{font-size:22px}.ai-proposed-action{background:#f2faf6;border:1px solid #90bca9;border-radius:9px;gap:7px;margin-top:10px;padding:12px;display:grid}.ai-proposed-action span,.ai-proposed-action small{display:block}.ai-proposed-action small{color:var(--muted)}.ai-proposed-action .primary{white-space:normal}@media (max-width:1100px){.task-category-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:800px){.communication-layout.booking-open>.message-panel{display:none}.conversation-booking-panel{height:calc(var(--chat-visible-height,100dvh) - 76px);min-height:0}.conversation-booking-panel iframe{min-height:0}.message-heading{gap:8px}.message-heading-actions{justify-content:flex-start;width:100%}.message-heading-actions .primary{flex:180px}.task-category-heading{flex-direction:column;align-items:flex-start}.task-category-heading .task-legend{justify-content:flex-start}}@media (max-width:560px){.task-category-grid{grid-template-columns:1fr;gap:8px}.task-category-card{min-height:90px;padding:13px}.task-category-card>b{position:absolute;top:10px;right:10px}.task-booking-action .primary{width:100%}.drawer .task-outcome-options{grid-template-columns:1fr;display:grid}.drawer .task-outcome-options button{width:100%}.appointment-draft{grid-template-columns:74px minmax(0,1fr)}.appointment-draft .appointment-bay,.appointment-draft .status-badge{grid-column:2}}html[data-theme=dark] .app-shell :is(.task-category-card,.task-booking-action,.ai-proposed-action){color:var(--ink);background:#142c25;border-color:#355b4e}html[data-theme=dark] .app-shell .task-category-card.selected{background:#17392f}html[data-theme=dark] .app-shell .cancellation-acknowledgement{color:#ffe595;background:#3a3218;border-color:#806e31}html[data-theme=dark] .app-shell .appointment-draft{background:repeating-linear-gradient(135deg,#14242b 0 12px,#192d34 12px 24px)}.message-delivery-error{color:#8f241f;margin-top:4px;display:block}.conversation-closed{color:#7c1f1b;background:#fff0ef;border:1px solid #d98d87;border-radius:8px;margin:0;padding:12px 14px;font-weight:650}.message-search{max-width:680px;margin:0 0 22px}.message-search span{color:var(--muted);font-size:13px}.message-category-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.message-category-card{text-align:left;min-height:145px;color:var(--ink);border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:16px;padding:22px;display:grid;position:relative}.message-category-card:hover,.message-category-card:focus{border-color:#67a98d;transform:translateY(-1px);box-shadow:0 7px 24px #173b3020}.message-category-mark{color:#145c43;letter-spacing:.04em;background:#e0f2e9;border-radius:12px;place-items:center;width:52px;height:52px;font-size:13px;font-weight:850;display:grid}.message-category-card>span:nth-child(2){gap:5px;display:grid}.message-category-card strong{font-size:18px}.message-category-card small{color:var(--muted);line-height:1.4}.message-category-card em{color:var(--accent);font-size:12px;font-style:normal;font-weight:750}.message-category-card>b{color:#fff;background:#a4312b;border-radius:15px;align-self:start;place-items:center;min-width:28px;height:28px;padding:0 8px;font-size:12px;display:grid}.conversation-list-heading{margin:0 4px 16px}.conversation-list-heading h2{margin:6px 0 0}.conversation-list-heading small{color:var(--muted)}.category-back{color:var(--accent);padding:3px 0;font-weight:700}.message-status-tabs{gap:6px;margin:0 0 14px;display:flex;overflow-x:auto}.message-status-tabs button{color:var(--muted);background:#eef2f1;border-radius:999px;flex:none;padding:8px 10px;font-size:12px}.message-status-tabs button[aria-pressed=true]{color:#fff;background:#174f3d}.conversation>strong>span{overflow-wrap:anywhere;min-width:0}.conversation>strong>i{align-items:center;gap:5px;font-style:normal;display:flex}.conversation-task-count{color:#8f2530;white-space:nowrap;background:#ffe2e4;border-radius:10px;padding:3px 7px;font-size:10px}.conversation-empty{text-align:center;padding:28px 12px}.conversation-empty p{margin:5px 0 0;font-size:13px}.conversation-placeholder{text-align:center;align-content:center;place-items:center;height:100%;min-height:520px;display:grid}.conversation-placeholder>span{color:#176149;background:#e5f2ec;border-radius:18px;place-items:center;width:64px;height:64px;margin-bottom:14px;font-weight:850;display:grid}.conversation-placeholder h2{margin-bottom:6px}.conversation-placeholder p{max-width:330px}.modal-backdrop{overscroll-behavior:none;touch-action:none;overflow:hidden}.drawer.native-dialog{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;touch-action:pan-y;height:100dvh;max-height:100dvh;overflow-y:auto}.conversation-task-count.waiting{color:#725400;background:#fff0bd}.conversation-task-count.won{color:#176149;background:#dcf3e7}.conversation-task-count.cancelled{color:#53636a;background:#e8ecee}.message-heading>div{min-width:0}.message-heading p.has-customer-phone{margin-bottom:5px}.customer-phone-actions{flex-wrap:wrap;align-items:center;gap:7px;margin-bottom:10px;display:flex}.customer-call-link{color:#176149;background:#e2f4e9;border:1px solid #78ae93;border-radius:18px;align-items:center;min-height:36px;padding:7px 11px;font-size:12px;font-weight:750;text-decoration:none;display:inline-flex}.customer-call-link:hover,.customer-call-link:focus{outline-offset:1px;background:#ccebd9;outline:2px solid #4f8f70}.customer-phone-copy{min-height:36px;padding:7px 9px;font-size:11px}.inbox-archive{white-space:nowrap;flex:none;margin-left:auto}.response-state{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:16px;padding:11px 14px;display:flex}.response-state>div{gap:2px;display:grid}.response-state span{font-size:12px}.response-state.needed{color:#7c1f1b;background:#fff0ef}.response-state.waiting{color:#725400;background:#fff7d8}.response-state.responded{color:#176149;background:#e2f4e9}@media (max-width:800px){.message-category-grid{grid-template-columns:1fr}.message-category-card{min-height:118px;padding:17px}.message-search{margin-bottom:16px}.conversation-placeholder{display:none}.conversation-list-heading{z-index:2;background:#fff;margin:0;padding:7px 6px 12px;position:sticky;top:0}.message-status-tabs{z-index:2;background:#fff;padding:0 6px 9px;position:sticky;top:78px}.communication-page.mobile-chat-active>.message-search{display:none}.customer-call-link,.customer-phone-copy{min-height:42px}.inbox-archive{padding:7px;font-size:11px}.response-state{padding:9px 12px}.response-state .secondary{padding:8px 10px;font-size:11px}}@media (max-width:480px){.message-category-card{grid-template-columns:auto minmax(0,1fr);gap:13px}.message-category-card>b{position:absolute;top:12px;right:12px}.message-category-mark{width:44px;height:44px}.drawer.native-dialog{width:100%;padding:20px 16px}}.theme-toggle{border:1px solid var(--line);min-height:40px;color:var(--ink);background:#fff;border-radius:999px;align-items:center;gap:7px;padding:8px 11px;font-weight:700;display:flex}.theme-toggle>span:first-child{font-size:18px;line-height:1}.theme-toggle-label{font-size:12px}html[data-theme=dark] .app-shell{--ink:#e5eef1;--nav:#071216;--muted:#9eb1b8;--accent:#58d5ae;--line:#344a53;--canvas:#0b161b;--surface:#14242b;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;background:var(--canvas);color:var(--ink)}html[data-theme=dark] .app-shell .main-column,html[data-theme=dark] .app-shell .workspace{background:var(--canvas)}html[data-theme=dark] .app-shell header,html[data-theme=dark] .app-shell .surface,html[data-theme=dark] .app-shell .table-wrap,html[data-theme=dark] .app-shell .empty,html[data-theme=dark] .app-shell .drawer,html[data-theme=dark] .app-shell .message-category-card,html[data-theme=dark] .app-shell .conversation,html[data-theme=dark] .app-shell .message-compose,html[data-theme=dark] .app-shell .notification-popover,html[data-theme=dark] .app-shell .job-card,html[data-theme=dark] .app-shell .stat-card,html[data-theme=dark] .app-shell .diary-day,html[data-theme=dark] .app-shell .appointment,html[data-theme=dark] .app-shell .vehicle-choice{color:var(--ink);background:#14242b}html[data-theme=dark] .app-shell .dashboard-toolbar{color:var(--ink);border-color:var(--line);background:#14242b}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .registration{color:#13242c;background:#f3d55b;border-color:#b89f39}html[data-theme=dark] .app-shell input,html[data-theme=dark] .app-shell select,html[data-theme=dark] .app-shell textarea,html[data-theme=dark] .app-shell .secondary,html[data-theme=dark] .app-shell .theme-toggle{color:var(--ink);border-color:var(--line);background:#0e1c22}html[data-theme=dark] .app-shell th,html[data-theme=dark] .app-shell .day-heading,html[data-theme=dark] .app-shell .message-heading,html[data-theme=dark] .app-shell .selected-vehicle,html[data-theme=dark] .app-shell .scope-preview,html[data-theme=dark] .app-shell .booking-intake,html[data-theme=dark] .app-shell .vehicle-picker,html[data-theme=dark] .app-shell .notification-row.read{color:var(--ink);background:#102027}html[data-theme=dark] .app-shell td,html[data-theme=dark] .app-shell .appointment,html[data-theme=dark] .app-shell .conversation{border-color:var(--line)}html[data-theme=dark] .app-shell .conversation.selected,html[data-theme=dark] .app-shell .conversation:hover{background:#19372e}html[data-theme=dark] .app-shell .message-stream{background:#0d1a20}html[data-theme=dark] .app-shell .staff-message{background:#25363e}html[data-theme=dark] .app-shell .staff-message.mine{background:#174536}html[data-theme=dark] .app-shell .staff-message p{color:var(--ink)}html[data-theme=dark] .app-shell .message-category-mark,html[data-theme=dark] .app-shell .conversation-placeholder>span{color:#8ae2c3;background:#163f32}html[data-theme=dark] .app-shell .message-status-tabs button{color:var(--muted);background:#24353c}html[data-theme=dark] .app-shell .message-status-tabs button[aria-pressed=true]{color:#071713;background:#4cbf99}html[data-theme=dark] .app-shell .mention-suggestions,html[data-theme=dark] .app-shell .mention-suggestions button{color:var(--ink);background:#14242b}html[data-theme=dark] .app-shell .task-enquiry-contact{border-color:var(--line);background:#15252e}html[data-theme=dark] .app-shell .conversation-closed{color:#ffc7c3;background:#3a2022;border-color:#74413e}html[data-theme=dark] .app-shell .success{color:#9fe4c9;background:#153b30}html[data-theme=dark] .app-shell .error{color:#ffbcb7;background:#412326}html[data-theme=dark] .app-shell .notice{color:var(--ink);background:#1a3039}html[data-theme=dark] .app-shell .response-state.needed{color:#ffc7c3;background:#3a2022}html[data-theme=dark] .app-shell .response-state.waiting{color:#ffe595;background:#3a3218}html[data-theme=dark] .app-shell .response-state.responded{color:#9fe4c9;background:#153b30}html[data-theme=dark] body.laraos-workspace .native-dialog{--ink:#e5eef1;--muted:#9eb1b8;--accent:#58d5ae;--line:#344a53;--canvas:#0b161b;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;color:var(--ink);background:#14242b}html[data-theme=dark] body.laraos-workspace .native-dialog input,html[data-theme=dark] body.laraos-workspace .native-dialog select,html[data-theme=dark] body.laraos-workspace .native-dialog textarea,html[data-theme=dark] body.laraos-workspace .native-dialog .secondary{color:var(--ink);border-color:var(--line);background:#0e1c22}html[data-theme=dark] body.laraos-workspace .native-dialog .task-enquiry-contact{border-color:var(--line);background:#15252e}@media (max-width:800px){html[data-theme=dark] .app-shell .conversation-list-heading,html[data-theme=dark] .app-shell .message-status-tabs{background:#14242b}}@media (max-width:700px){.theme-toggle-label{display:none}.theme-toggle{justify-content:center;width:40px;padding:7px}.user-menu{gap:10px}}@media print{.theme-toggle{display:none!important}html[data-theme=dark] .app-shell{--ink:#152b35;--muted:#647780;--accent:#14765d;--line:#dce4e6;--canvas:#fff;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;color:#152b35;background:#fff}}.security-workspace{max-width:960px}.security-workspace .surface{max-width:780px}.security-workspace form{margin-top:20px}.security-workspace details{border-top:1px solid var(--line);margin-top:20px;padding-top:18px}.security-workspace summary{cursor:pointer;font-weight:700}.security-workspace details form{border-bottom:1px solid var(--line);padding:18px 0}.security-auth-link{display:inline-flex}.security-setup{gap:8px;display:grid}.recovery-codes{background:#fff8d8;border:1px solid #d8bd5c;border-radius:8px;margin:14px 0;padding:16px}.recovery-codes p{color:#5d4a0a}.recovery-codes ul{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 24px;margin:0;padding-left:24px;display:grid}.recovery-codes code{font-size:15px}.security-mode{margin:0 0 22px}.security-mode button{flex:1}.login-form .security-mode+form .primary{width:100%}html[data-theme=dark] .app-shell .recovery-codes{background:#3a3218;border-color:#806e31}html[data-theme=dark] .app-shell .recovery-codes p{color:#ffe595}@media (max-width:600px){.recovery-codes ul,.security-workspace .form-grid{grid-template-columns:1fr}.security-workspace .form-grid>span{display:none}}.privacy-workspace{max-width:1450px}.privacy-workspace>details{margin-top:18px}.privacy-workspace>details>summary{cursor:pointer;justify-content:space-between;align-items:center;font-size:18px;display:flex}.privacy-workspace>details>summary span{color:var(--muted);font-size:13px}.privacy-section{gap:22px;margin-top:22px;display:grid}.privacy-create{border:1px solid var(--line);background:#f8faf9;border-radius:10px;padding:18px}.privacy-create h2{grid-column:1/-1;margin-bottom:0}.privacy-case-list{gap:16px;display:grid}.privacy-case,.privacy-evidence,.privacy-policy{border:1px solid var(--line);background:#fff;border-radius:10px;padding:18px}.privacy-case h3,.privacy-evidence h3,.privacy-policy h3{margin:8px 0}.privacy-case .section-heading{align-items:flex-start}.privacy-case .form-grid{border-top:1px solid var(--line);margin-top:16px;padding-top:16px}.privacy-case textarea,.privacy-create textarea,.privacy-policy textarea{min-height:92px}.privacy-case .wide,.privacy-create .wide{grid-column:1/-1}.restriction-form{background:#fff8dd;border-radius:9px;grid-template-columns:1fr 2fr auto;align-items:end;gap:12px;margin-top:16px;padding:14px;display:grid}.restriction-form label{margin:0}.privacy-evidence{margin-top:12px}.privacy-evidence p{margin:6px 0}.privacy-policy-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.privacy-policy{flex-direction:column;display:flex}.privacy-policy label{margin-bottom:12px}.privacy-policy .secondary{align-self:flex-start}.privacy-workspace .check-label{align-self:end}.privacy-workspace .check-label input{width:auto;min-height:auto}html[data-theme=dark] .app-shell .privacy-create,html[data-theme=dark] .app-shell .privacy-case,html[data-theme=dark] .app-shell .privacy-evidence,html[data-theme=dark] .app-shell .privacy-policy{border-color:var(--line);background:#14242b}html[data-theme=dark] .app-shell .restriction-form{background:#3a3218}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.bay-card.inactive,.segmented,.segmented button,.vehicle-picker,.vehicle-choice,.photo-source,.video-upload,.customer-videos .line-editor,.technician-facts span,.upcoming-list article,.template-card,.campaign-copy,.privacy-create,.privacy-case,.privacy-evidence,.privacy-policy,.task-enquiry-contact,.ai-task-draft),html[data-theme=dark] body.laraos-workspace .native-dialog :is(.surface,.booking-customer-result,.line-editor,.selected-vehicle,.booking-work-items,.work-item-editor,.customer-result,.lookup-result-card),html[data-theme=dark] body.laraos-workspace .native-dialog :is(.booking-date-trigger,.booking-calendar,.booking-calendar-day){color:var(--ink);border-color:var(--line);background:#102027}html[data-theme=dark] body.laraos-workspace .native-dialog .booking-calendar-day:hover:not(:disabled){background:#19372e}html[data-theme=dark] body.laraos-workspace .native-dialog .booking-calendar-day:disabled{color:#899aa0;background:#24353c}html[data-theme=dark] body.laraos-workspace .native-dialog .booking-calendar-day.closed-day:not(:disabled){color:#f2d58b;background:#40371e}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.vehicle-choice.chosen,.vehicle-choice:hover,.segmented button[aria-pressed=true],.stat-card.chosen,.folder.active,.conversation.selected,.conversation:hover,.appointment:hover){color:#baf0dd;background:#19372e;border-color:#4b8f77}.marketing-intelligence{margin-bottom:1.25rem}.marketing-intelligence .task-subcategory-tabs{margin-bottom:1rem}.tracking-date{overflow-wrap:anywhere;font-size:1rem!important;line-height:1.35!important}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.authorisation-summary,.lookup-result,.customer-call-link){color:#baf0dd;background:#153b30;border-color:#4b8f77}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.folder,.folder span,.tag,.message-status-tabs button,.task-state-neutral,.task-status-NOT_REQUIRED,.conversation-task-count.cancelled){color:#c3d1d6;border-color:var(--line);background:#24353c}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.warning,.staff-message.urgent,.task-tone-red,.staff-task.task-tone-red,.response-DECLINED,.response-NOT_REQUIRED,.enquiry-tone-red td,.notification-row.tone-approval,.notification-row.tone-urgent){color:#ffbcb7;border-color:#865056;background:#412326!important}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.intake-warning,.warning-button,.enquiry-claim,.staff-task.task-tone-yellow,.response-ACKNOWLEDGED,.enquiry-tone-yellow td,.notification-row.tone-workshop,.conversation-task-count.waiting){color:#ffe595;background:#3a3218;border-color:#806e31}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.staff-task.task-tone-green,.response-ORDERED,.response-APPROVED,.enquiry-tone-green td,.notification-row.tone-chat,.task-status-COMPLETED,.task-state-green){color:#9fe4c9;background:#153b30;border-color:#3d755f}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.notification-row.tone-assignment,.task-status-OPEN){color:#b9d9ff;background:#172f49;border-color:#416f99}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.notification-row.tone-finance,.tone-task,.task-kind-REMINDER,.ai-task-draft){color:#d9ccff;border-color:#68599a;background:#30284a!important}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.notification-row.read,.appointment.cancelled){color:var(--muted);border-color:var(--line);background:#101d22}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.message-heading,.message-compose,.conversation-list-heading,.message-status-tabs){color:var(--ink);background:#14242b}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.mention-suggestions button:hover,.mention-suggestions button:focus,.mobile-chat-back:hover,.mobile-chat-back:focus){color:var(--ink);background:#24453a}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .chat-mention{color:#c8f7e6;background:#245741}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .notification-row .notification-type{color:inherit;background:#ffffff18}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .warning-text{color:#ff9d96!important}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .danger-link{color:#ff9d96}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) .timeline li:before{border-color:#14242b}html[data-theme=dark] .app-shell .pdf-pages{background:#071216}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.line-editor,.job-section,.preparation-checklist,.work-clock details form,.checkout-steps button,.checkout-navigation,.checkout-money,.document-list li,.manual-parts,.approval-link,.finding-upload,.booking-intake,.security-workspace details form){color:var(--ink);border-color:var(--line);background:#14242b}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(.checkout-steps button[aria-current=step],.status-badge,.selected-vehicle){border-color:var(--line)}html[data-theme=dark] :is(.app-shell,body.laraos-workspace .native-dialog) :is(input,select,textarea)::placeholder{color:#81939a;opacity:1}@media (max-width:800px){:is(.app-shell,body.laraos-workspace .native-dialog) :is(input:not([type=checkbox]):not([type=radio]),select,textarea){font-size:16px!important}.wcfmc-message-media :is(img,video),.pdf-pages,.pdf-pages canvas,.pdf-preview{touch-action:pinch-zoom}}@media (min-width:1151px){.job-detail .job-layout{grid-template-columns:minmax(280px,.72fr) minmax(0,2fr);align-items:start;gap:24px}.job-detail .job-next{align-self:start;position:sticky;top:96px}.job-detail .job-next>.surface:first-child .stack-actions{flex-direction:column;align-items:stretch}.job-detail .job-next .stack-actions>*{width:100%}}@media (max-width:1150px){.job-detail .job-layout{grid-template-columns:1fr}.job-detail .job-next{position:static}}.job-journey{grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;margin:0 0 24px;padding:0;list-style:none;display:grid}.job-journey li{border:1px solid var(--line);min-width:0;color:var(--muted);border-radius:8px;align-items:center;gap:8px;padding:10px 12px;font-size:12px;display:flex}.job-journey li span{height:24px;color:var(--muted);background:#e9efed;border-radius:50%;flex:0 0 24px;place-items:center;font-weight:800;display:grid}.job-journey li strong{overflow-wrap:anywhere}.job-journey li.done{color:#247054;background:#eff8f4}.job-journey li.done span{color:#fff;background:#247054}.job-journey li.current{border-color:var(--accent);color:#145b43;background:#e2f3ec}.job-journey li.current span{background:var(--accent);color:#fff}.guided-next-action>.eyebrow{margin-bottom:7px}.guided-error>strong{margin-bottom:5px;display:block}.guided-error .secondary{color:#8b2924;background:#fff;border-color:#cb7771}html[data-theme=dark] .app-shell .job-journey li{border-color:var(--line);background:#102027}html[data-theme=dark] .app-shell .job-journey li.done{color:#9fe4c9;background:#153b30}html[data-theme=dark] .app-shell .job-journey li.current{color:#baf0dd;background:#193f33}html[data-theme=dark] .app-shell .job-journey li span{color:#c4d2d7;background:#263a42}html[data-theme=dark] .app-shell .guided-error .secondary{color:#ffbcb7;background:#2f1d20;border-color:#865056}@media (max-width:950px){.job-journey{display:flex;overflow-x:auto}.job-journey li{flex:0 0 150px}}@media (max-width:800px){.privacy-workspace{padding:22px 14px}.privacy-policy-list,.restriction-form{grid-template-columns:1fr}.privacy-case .wide,.privacy-create .wide{grid-column:auto}.privacy-workspace .dashboard-stats{grid-template-columns:1fr}.privacy-workspace>details>summary{gap:12px}}html.lara-mobile-refresh,html.lara-mobile-refresh body{overscroll-behavior-y:contain}.pull-refresh-anchor{height:0;position:relative}.pull-refresh-indicator{top:calc(env(safe-area-inset-top,0px) + 74px);z-index:29;background:var(--nav);color:#fff;border:1px solid var(--accent);opacity:0;visibility:hidden;pointer-events:none;border-radius:999px;align-items:center;gap:8px;max-width:calc(100vw - 32px);padding:10px 14px;font-size:13px;line-height:1.4;transition:opacity .12s,transform .12s;display:flex;position:fixed;left:50%;transform:translate(-50%,-8px);box-shadow:0 5px 18px #0003}.pull-refresh-indicator.visible{opacity:1;visibility:visible;transform:translate(-50%)}.pull-refresh-indicator>span{color:var(--accent);font-size:20px;line-height:1}.pull-refresh-indicator.refreshing>span{animation:.8s linear infinite pull-refresh-spin}@keyframes pull-refresh-spin{to{transform:rotate(360deg)}}@media (prefers-reduced-motion:reduce){.pull-refresh-indicator{transition:none}.pull-refresh-indicator.refreshing>span{animation:none}}@media (min-width:801px){.pull-refresh-indicator{display:none}}@media print{.pull-refresh-anchor{display:none}}.wcfmc-message-media{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;margin:9px 0;display:grid}.wcfmc-message-media img,.wcfmc-message-media video{object-fit:cover;background:#102027;border-radius:8px;width:100%;max-height:280px;display:block}.wcfmc-message-media audio{grid-column:1/-1;width:100%;height:42px}.wcfmc-file-link{border:1px solid var(--line);color:#145f4a;background:#fff;border-radius:7px;grid-column:1/-1;padding:9px 11px;font-weight:700}html[data-theme=dark] .app-shell .wcfmc-file-link{color:#8ae2c3;border-color:var(--line);background:#102027}.ai-assistant{z-index:95;justify-items:end;gap:10px;display:grid;position:fixed;bottom:22px;right:24px}.ai-assistant-toggle{color:#fff;touch-action:none;cursor:grab;-webkit-user-select:none;user-select:none;background:#123f35;border-radius:28px;align-items:center;gap:9px;min-height:52px;padding:7px 15px 7px 8px;font-weight:700;display:flex;box-shadow:0 8px 28px #102b3545}.ai-assistant-toggle:active{cursor:grabbing}.ai-assistant-toggle span,.ai-orb{color:#0d3028;background:linear-gradient(135deg,#6be3bb,#e4cd67);border-radius:50%;place-items:center;width:38px;height:38px;font-size:12px;font-weight:800;display:grid}.ai-assistant-toggle:hover,.ai-assistant-toggle:focus-visible{background:#0d5d49}.ai-assistant-panel{border:1px solid var(--line);width:min(430px,100vw - 28px);height:min(650px,100dvh - 105px);color:var(--ink);background:#fff;border-radius:16px;grid-template-rows:auto minmax(0,1fr) auto auto auto;display:grid;overflow:hidden;box-shadow:0 20px 65px #102b3555}.ai-assistant-panel>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;min-height:70px;padding:13px 15px;display:flex}.ai-assistant-panel>header>div{align-items:center;gap:10px;display:flex}.ai-assistant-panel>header strong,.ai-assistant-panel>header small{display:block}.ai-assistant-panel>header small{color:var(--muted);font-size:12px}.ai-assistant-panel>header .quiet{font-size:26px;line-height:1}.ai-assistant-messages{overscroll-behavior:contain;background:#f3f7f6;flex-direction:column;gap:12px;padding:16px;display:flex;overflow:auto}.ai-message{overflow-wrap:anywhere;border-radius:13px;max-width:91%;padding:11px 13px;font-size:14px}.ai-message.user{color:#fff;background:#176e59;border-bottom-right-radius:4px;align-self:flex-end}.ai-message.assistant{border:1px solid var(--line);background:#fff;border-bottom-left-radius:4px;align-self:flex-start}.ai-message.waiting{color:var(--muted);font-style:italic}.ai-message details{border-top:1px solid var(--line);margin-top:10px;padding-top:8px}.ai-message summary{cursor:pointer;color:var(--accent);font-size:12px;font-weight:700}.ai-sources{gap:5px;margin-top:8px;display:grid}.ai-sources a{background:#f2f7f5;border-radius:7px;gap:1px;padding:7px 8px;display:grid}.ai-sources a:hover,.ai-sources a:focus{outline:1px solid var(--accent)}.ai-sources strong{font-size:12px}.ai-sources small{color:var(--muted);font-size:11px}.ai-suggestions{background:#fff;gap:6px;padding:8px 13px 0;display:flex;overflow:auto}.ai-suggestions button{color:#145b49;white-space:nowrap;background:#e7f3ef;border-radius:15px;padding:7px 10px;font-size:11px}.ai-assistant-panel>form{background:#fff;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;padding:11px 13px 7px;display:grid}.ai-assistant-panel>form label{margin:0}.ai-assistant-panel textarea{resize:none;min-height:50px;max-height:120px;font-size:16px}.ai-assistant-panel>form .primary{min-height:50px;padding-inline:16px}.ai-assistant-note{color:var(--muted);background:#fff;margin:0;padding:0 13px 11px;font-size:11px}.preserve-space{white-space:pre-wrap}html[data-theme=dark] .app-shell .ai-assistant-panel,html[data-theme=dark] .app-shell .ai-assistant-panel>header,html[data-theme=dark] .app-shell .ai-assistant-panel>form,html[data-theme=dark] .app-shell .ai-assistant-note,html[data-theme=dark] .app-shell .ai-suggestions{color:var(--ink);border-color:var(--line);background:#14242b}html[data-theme=dark] .app-shell .ai-assistant-messages{background:#0d1a20}html[data-theme=dark] .app-shell .ai-message.assistant{border-color:var(--line);background:#1d3038}html[data-theme=dark] .app-shell .ai-sources a,html[data-theme=dark] .app-shell .ai-suggestions button{color:#a8ead3;background:#102d26}@media (max-width:700px){.ai-assistant{bottom:12px;right:12px}.ai-assistant.open{background:#102b3577;padding:0;display:block;inset:0}.ai-assistant.open .ai-assistant-panel{border:0;border-radius:0;width:100%;height:100dvh;position:absolute;inset:0}.ai-assistant.open .ai-assistant-toggle,.ai-assistant-toggle b{display:none}.ai-assistant-toggle{padding:7px}.ai-assistant-panel{grid-template-rows:auto minmax(0,1fr) auto auto auto}.ai-assistant-panel>form{padding-bottom:max(7px,env(safe-area-inset-bottom))}}@media print{.ai-assistant{display:none!important}}@media (max-width:800px){.communication-page.mobile-chat-active{left:var(--chat-visible-left,0px);right:auto;top:var(--chat-visible-top,0px);width:var(--chat-visible-width,100vw);height:var(--chat-visible-height,100dvh);z-index:90;background:var(--canvas);position:absolute;overflow:hidden}.communication-page.mobile-chat-active .communication-layout,.communication-page.mobile-chat-active .message-panel{height:100%;min-height:0}.communication-page.mobile-chat-active .message-compose{padding-bottom:max(8px,env(safe-area-inset-bottom));position:relative;bottom:0}.communication-page.mobile-chat-active .message-compose textarea{min-height:68px;max-height:132px}.communication-page.mobile-chat-active .conversation-booking-panel{height:100%;min-height:0}}.admin-work-section{gap:14px;margin:0 0 24px;display:grid}.admin-work-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.admin-work-card{gap:12px;margin:0;display:grid}.admin-work-card h3{margin:4px 0 0}.admin-work-facts{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.admin-work-facts span{border:1px solid var(--line);overflow-wrap:anywhere;background:#f6f9f8;border-radius:8px;gap:3px;padding:10px;font-size:13px;display:grid}.admin-work-facts strong{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;font-size:11px}.admin-work-outcome{border-top:1px solid var(--line);padding-top:10px}.admin-work-outcome>summary{cursor:pointer;color:var(--accent);font-weight:750}.admin-work-outcome .segmented{margin:12px 0}.admin-work-outcome label{margin-top:10px}.staff-message.message-target{outline-offset:2px;outline:3px solid #e4bd3d;box-shadow:0 0 0 6px #ffe99b55}.message-stream,.message-compose{overflow-anchor:none}html[data-theme=dark] .app-shell .admin-work-facts span{border-color:var(--line);background:#102027}html[data-theme=dark] .app-shell .staff-message.message-target{outline-color:#f2d25b;box-shadow:0 0 0 6px #f2d25b2b}@media (max-width:1050px){.admin-work-grid{grid-template-columns:1fr}.admin-work-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:560px){.admin-work-facts{grid-template-columns:1fr}.admin-work-card .inline-actions{grid-template-columns:1fr;display:grid}.admin-work-card .inline-actions>*{width:100%}}.operational-work-grid{grid-template-columns:repeat(auto-fit,minmax(min(100%,380px),1fr));gap:16px;display:grid}.operational-job-card{flex-direction:column;gap:10px;display:flex}.operational-action-list{gap:8px;display:grid}.operational-action{border:1px solid var(--line);color:inherit;background:#f8fbfa;border-left:5px solid #b45309;border-radius:10px;justify-content:space-between;align-items:center;gap:14px;padding:12px;text-decoration:none;display:flex}.operational-action span{gap:3px;min-width:0;display:grid}.operational-action small{color:var(--muted)}.operational-action b{white-space:nowrap;color:var(--accent)}.operational-action-red{border-left-color:#c62828}.operational-action-yellow{border-left-color:#d18a00}.operational-action-green{border-left-color:#16866f}html[data-theme=dark] .app-shell .operational-action{border-color:var(--line);background:#102027}.task-family-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:0 0 14px;display:grid}.task-family-card{text-align:left;min-height:104px;color:var(--ink);background:var(--surface);border:1px solid var(--line);border-radius:12px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;padding:18px;display:grid;position:relative}.task-family-card:hover,.task-family-card:focus,.task-family-card.selected{border-color:#5e9f84;box-shadow:0 5px 18px #173b3017}.task-family-card.selected{background:#edf8f2}.task-family-card>span:nth-child(2){gap:5px;min-width:0;display:grid}.task-family-card strong{font-size:16px}.task-family-card small{color:var(--muted);line-height:1.4}.task-family-card>b,.task-subcategory-tabs b{color:#fff;background:#b22d35;border-radius:14px;place-items:center;min-width:26px;height:26px;padding:0 7px;font-size:11px;display:grid}.task-subcategory-tabs{border:1px solid var(--line);background:var(--surface);border-radius:11px;flex-wrap:wrap;gap:8px;margin:0 0 20px;padding:8px;display:flex}.task-subcategory-tabs button{min-height:42px;color:var(--ink);background:0 0;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:8px 13px;display:flex}.task-subcategory-tabs button:hover,.task-subcategory-tabs button:focus,.task-subcategory-tabs button.selected{background:#edf8f2;border-color:#82bca4}.task-subcategory-tabs button.selected{font-weight:800}html[data-theme=dark] .app-shell :is(.task-family-card,.task-subcategory-tabs){color:var(--ink);background:#142c25;border-color:#355b4e}html[data-theme=dark] .app-shell :is(.task-family-card.selected,.task-subcategory-tabs button.selected,.task-subcategory-tabs button:hover){background:#17392f}@media (max-width:620px){.task-family-grid{grid-template-columns:1fr;gap:8px}.task-family-card{min-height:88px;padding:13px}.task-family-card>b{position:absolute;top:10px;right:10px}.task-subcategory-tabs{grid-template-columns:1fr;display:grid}.task-subcategory-tabs button{justify-content:space-between}}@media (max-width:640px){.operational-action{flex-direction:column;align-items:flex-start}.operational-action b{white-space:normal}}.enquiry-card{padding-right:3.5rem;position:relative}.enquiry-dismiss{width:2.2rem;height:2.2rem;color:inherit;cursor:pointer;background:0 0;border:1px solid;border-radius:50%;font-size:1.5rem;line-height:1;position:absolute;top:.6rem;right:.6rem}.enquiry-dismiss:hover{color:#fff;background:#be3541}.enquiry-dismiss:focus-visible{outline-offset:2px;outline:3px solid #d6b034}html[data-theme=dark] body.laraos-workspace{--ink:#e5eef1;--muted:#9eb1b8;--accent:#58d5ae;--line:#344a53;--canvas:#0b161b;--surface:#14242b;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;background:var(--canvas);color:var(--ink)}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.notice,.agreement-price,.agreement-document blockquote,.agreement-steps li,.booking-date-trigger,.booking-calendar,.booking-calendar-day,.task-booking-action,.task-category-card,.task-subcategory-tabs,.line-editor,.booking-work-items,.work-item-editor){color:var(--ink);border-color:var(--line);background:#172e37}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.notice,.agreement-document) p{color:var(--muted)}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.success,.response-state.responded){color:#a9f0d1;background:#153b30;border-color:#3d755f}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.error,.response-state.needed){color:#ffc3bf;background:#412326;border-color:#865056}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.enquiry-claim,.response-state.waiting){color:#ffe595;background:#3a3218;border-color:#806e31}html[data-theme=dark] body.laraos-workspace .native-dialog .agreement-document details{border-color:var(--line)}html[data-theme=dark] body.laraos-workspace .native-dialog .agreement-document .registration{color:#13242c;background:#f3d55b}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) .website-request{background:#12342d;border-color:#4b8f77}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) .website-request p{color:var(--ink)}.website-request{border:1px solid #8ab9a5;border-left:5px solid var(--accent);background:#edf8f2;border-radius:9px;gap:12px;margin:12px 0 18px;padding:16px;display:grid}.website-request>div{gap:3px;min-width:0;display:grid}.website-request span{letter-spacing:.04em;text-transform:uppercase;color:var(--accent);font-size:12px;font-weight:750}.website-request strong{color:var(--ink);overflow-wrap:anywhere;font-size:17px;line-height:1.35}.website-request p{color:var(--ink);margin:0;font-size:16px;line-height:1.5}.dashboard-toolbar-filters{grid-template-columns:repeat(2,minmax(0,230px));width:100%;max-width:100%}.dashboard-toolbar-filters label,.dashboard-toolbar-filters input,.dashboard-toolbar-filters select{box-sizing:border-box;width:100%;min-width:0;max-width:100%}@media (max-width:900px){.dashboard-toolbar-filters{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:700px){.dashboard-toolbar-filters{grid-template-columns:minmax(0,1fr)}.dashboard-toolbar{max-width:100%}.dashboard-toolbar-filters label:has(input[type=month]){justify-self:start;width:min(100%,210px)}}.message-mobile-actions{display:none}@media (max-width:800px){:is(html:has(.communication-page.mobile-chat-active),body:has(.communication-page.mobile-chat-active)){overflow:hidden}.communication-page.mobile-chat-active{top:var(--chat-visible-top,0px);height:var(--chat-visible-height,100dvh);max-height:var(--chat-visible-height,100dvh)}.communication-page.mobile-chat-active .communication-layout,.communication-page.mobile-chat-active .message-panel{height:100%;min-height:0;max-height:100%;overflow:hidden}.communication-page.mobile-chat-active .message-stream{overscroll-behavior:contain;overflow-anchor:auto;flex:auto;min-height:0;overflow-y:auto}.communication-page.mobile-chat-active .message-compose{padding:6px 8px max(6px,env(safe-area-inset-bottom));flex:none;margin:0;position:relative;bottom:auto}.communication-page.mobile-chat-active .message-compose textarea{min-height:44px;max-height:110px}.message-heading{grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:7px;padding:6px 8px;display:grid}.mobile-chat-back{flex-basis:32px;width:32px;height:32px;font-size:23px}.message-heading-main{min-width:0}.message-heading-main h2{overflow-wrap:anywhere;max-height:2.4em;font-size:14px;line-height:1.2;overflow:hidden}.message-heading-main p{display:none}.customer-phone-actions{gap:0;margin:2px 0 0}.customer-call-link{min-height:22px;color:var(--accent);background:0 0;border:0;border-radius:0;padding:0;font-size:12px}.customer-phone-copy,.message-heading-actions{display:none}.message-mobile-actions{align-self:start;display:block;position:relative}.message-mobile-actions>summary{min-height:32px;color:var(--accent);cursor:pointer;border-radius:7px;padding:6px;font-size:12px;font-weight:700;list-style:none}.message-mobile-actions>summary::-webkit-details-marker{display:none}.message-mobile-actions>div{z-index:5;background:var(--surface,#fff);border:1px solid var(--line);border-radius:8px;gap:6px;min-width:175px;padding:8px;display:grid;position:absolute;top:100%;right:0;box-shadow:0 8px 24px #102b3540}.message-mobile-actions button{white-space:normal;text-align:left;width:100%;min-height:36px;padding:7px 9px;font-size:12px}.response-state{gap:6px;min-height:30px;padding:4px 10px}.response-state strong{font-size:12px}.response-state span{display:none}.response-state .secondary{min-height:28px;padding:4px 8px}}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.search-results,.permission-group label,.work-clock .inline-actions,.technician-part-update,.staff-response,.notification-centre>summary,.notification-close,.checkout-steps button span){color:var(--ink);border-color:var(--line);background:#14242b}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.search-results a:hover,.search-results a:focus,.notification-close:hover,.notification-close:focus){color:var(--ink);background:#1e3b32}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.technician-part-update.action-required,.technician-part-update .parts-action,.tag.red,.task-state-red,.task-status-DECLINED,.decision-DECLINED){border-color:#865056;color:#ffbcb7!important;background:#412326!important}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.cash-override-button,.task-kind-ABSENCE,.task-state-yellow,.decision-PENDING,.decision-AWAITING_ADMIN,.decision-AWAITING_CUSTOMER){border-color:#806e31;color:#ffe595!important;background:#3a3218!important}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.notification-centre.has-urgent>summary,.notification-row.tone-urgent){color:#ffbcb7;background:#412326;border-color:#865056}html[data-theme=dark] body.laraos-workspace :is(.app-shell,.native-dialog) :is(.task-category-mark,.conversation-task-count.won){color:#a9f0d1;background:#174536;border-color:#3d755f}html[data-theme=dark] body.laraos-workspace .native-dialog .agreement-steps [aria-current=step]{color:#fff;background:#226b52}@media (max-width:800px){html[data-theme=dark] body.laraos-workspace .app-shell .customer-call-link{color:var(--accent);background:0 0;border:0}}.website-request-preview{margin:4px 0 8px;padding:12px}.website-request-preview strong{font-size:15px}.website-request-preview p{-webkit-line-clamp:3;white-space:normal;-webkit-box-orient:vertical;font-size:14px;display:-webkit-box;overflow:hidden}
